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User Researcher

Above Agency

We are looking for a Service Designer/User Researcher to join our Stockholm team. We want someone who has a passion for merging digital and physical experiences. You share our understanding that bridging user experience with our clients' conditions is the way to make change happen. It’s about the balance of identifying the right things to design for the future while also designing them right for the current reality. Empathy is second nature to you. You are an optimistic risk manager. Translating insights - “the why” - into action - “the how” - is what gets you going. It feels natural zooming out to view the holistic, big picture of what a great experience means in terms of storyboards and UX drivers. Meanwhile, zooming in on crafting meaningful interactions and flows on the nitty-gritty level is something that also feels natural to you. Ultimately, you are driven to shape what’s possible from an experience innovation perspective - helping the bold unfold a better, more sustainable tomorrow.

About you
We believe in creating a culture where you as an individual can take responsibility for your work. In return, you will work with the most interesting projects and clients around.

Your drive to learn and improve is your most important quality. You strive to be an excellent team player and use that drive to communicate across competencies using UX as the glue. You are humble enough to take direction and brave enough to offer critical feedback, with a personality that complements the dynamics of the team spirit.

Skills we are looking for are (but not limited to);

  • 2+ years of experience in user research.
  • A passion for solving complex problems and systems design.
  • Skills in facilitating people with various backgrounds through workshops and sprints.
  • You are used to crafting workshop methods, materials, and perhaps even design games!
  • A plus if you have experience with inclusive design and/or responsible design approach.


If you have any questions regarding the role, please send an email to our Senior Service Designer, Fanny Carlsson at


We’ll be continuously reviewing applications, so don't hold back!


We believe that diversity and inclusion strengthen our work and industry, and we strongly favor this in our recruitment. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better, more valuable product for our clients. This is something we value deeply and we encourage everyone to come be a part of changing the way the world thinks about design in tech.


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