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Senior Product Designer


The Role

Design at Outreach

We are in a new era of commerce. Today buyers have always-on, instant access to more product selection and information than ever before. Sales professionals, teams, and organizations need modern tools to accelerate their engagement and breakthrough the market at scale for their customers.Outreach’s mission is to modernize sales engagement with powerful humanized tools at scale. We design the platform that enables business to operationalize customer obsession.This is where you come in. We’re looking for designers with diverse disciplines, skills, backgrounds, and specialties to join our growing design team.

As a Senior Product Designer at Outreach, you will define the future of sales engagement for customers like Dropbox, Adobe, and Zendesk, for the market-leading sales engagement platform. This opportunity is for a true craftsperson that is passionate about defining connected experiences customers love to use in their work everyday.

Your Daily Adventures Will Include:

    • Work with a highly adept team of product and engineering leaders to advance core product capabilities and new insights that revolutionize how sales organizations conduct business
    • Become an industry expert in how sales professionals, teams, and organizations engage their customers with Outreach to exponentially accelerate sales workflows
    • Craft industry leading system architectures, scalable interaction models, workflows, and highly polished visuals
    • Partner closely with other designers and researchers to collaborate and iterate on solutions, and develop and expand product design systems
    • Present highly considered design concepts, strategies and rationale with confidence to company leadership
    • Balance technical constraints, customer needs, and business requirements to ship win-win product solutions
    • Partner closely with research to identify qualitative and quantitative data driven insights to support concept work, and to conduct studies and customer interviews to validate proposed solutions
    • Act as a mentor, role model, and leader to develop the design and research teams, and build a vibrant design culture focused on continuous improvement

Basic Requirements

    • Have excellent written and verbal communications skills
    • Have a bachelor’s (or equivalent degree) in Design, HCI or equivalent professional experience in design
    • Have 5+ years of combined experience in Product Design, design systems, and brand development
    • Have an exceptional portfolio demonstrating strong visual design sensibilities and experience creating design concepts, customer journeys, and specifying interaction details that solve clearly defined customer problems
    • Are experienced as leading design for a major feature area or vertical and are confident bringing a strong and informed design point of view to the product team
    • Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world class design
    • Skillfully gauge process and concept fidelity for proposed solutions to meet customer objectives. Including: early vision, conceptual work, information architecture, low fidelity wireframes / prototypes, detailed visual design, and design specifications
    • Are enthusiastic working within agile teams where collaboration and idea generation are part of the rhythm
    • Have experience participating in and driving UX research activities
    • Are a systems thinker and are able to utilize, curate, and extend shared patterns and behaviors.
    • Are passionate about the details and are excited to keep pushing your work until it is pixel-perfect and world class
    • Are uncompromisingly service-minded –and anticipate the needs of customers and colleagues with empathy

You should include these in your application:

    • A link to your online portfolio and password
    • Your CV and LinkedIn profile
    • A few words about why Outreach is interesting to you
Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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