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Lead Product Designer


Blameless is an end-to-end Site Reliability Engineering (SRE) platform that optimizes the reliability of software systems by providing automation of incident resolution workflows and visibility across silos of devops metrics, and creating a culture of continuous learning and improvement across the organization. Blameless' platform consists of incident management, incident retrospectives, reliability dashboards, and Service Level Objectives. Blameless, based in San Mateo, is backed by Accel and Lightspeed Ventures.

Blameless is looking for a Lead Product Designer who is passionate about delving into complex problems and delivering polished, delightful experiences to our customers. As a foundational member of our Product team, you will have a unique opportunity to shape the Blameless product design function and team, and collaborate with the product and engineering teams on our product strategy and roadmap.

In this role, you will:

  • Own and drive the end-to-end design process for new features and products within the Blameless platform
  • Be responsible for setting up and driving user research, documenting, synthesizing ideation, to UX & visual design, and prototyping  
  • Develop user flows and complex information architectures to support end-to-end user journeys
  • Be able to rapidly iterate and validate designs through prototyping and usability testing
  • Have the opportunity to craft the design system and process at Blameless and have an immediate impact on our product and customers
  • Work closely with Product Management, Engineering and other teams on the product strategy and deliver meaningful user experiences

About you:

  • 6+ years of relevant product design experience, ideally at enterprise SaaS or design-first digital companies
  • Full-stack designer - ability to own design process end-to-end (concept to implementation) 
  • Experience shipping high quality products with outstanding user experiences
  • Self-starter who has a strong desire to carve a out a path, make an impact, and grow with the company
  • Strong understanding of product development process and demonstrated experience in driving product from concept to implementation
  • Passionate about working on complex problems and designing simple, powerful solutions
  • Enjoy working in collaborate and dynamic environments and ability to handle ambiguity


  • Worked on products built for a technical audience such as Developer tools or Devops
  • Systems design experience
  • Visual design experience

Blameless is a rapidly growing startup headquartered in San Mateo. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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