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UI/UX Researcher


The UX/UI Designer is responsible for the overall process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. He/she should have experience working in agile teams with developers and copywriters and must be able to make deliberate design decisions translating any given user-experience journey into a smooth and intuitive interaction. 

This position will be dedicated to upholding and embodying the Effectual core values of embracing change, taking on new challenges, acting with integrity, being accountable for results, and openly sharing our opportunities, successes and lessons learned as a team.  With this foundation, we can achieve excellence together.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Collaborate cross-functionally and enthusiastically with project management and developers to ensure an effective development process
  • Conduct comprehensive stakeholder and customer interviews to uncover requirements and UX challenges
  • Develop user personas, storyboarding, user journeys, wireframes, sitemaps, workflows and effectively communicate your interaction ideas using any of these methods.
  • Conducting usability testing
  • Creating product prototypes and iterated based on feedback
  • Analyzing user feedback and activity, and iterating to enhance the user experience
  • Assisting with content development
  • Conducting competitor and customer analysis
  • Ability to effectively manage time while working on multiple assignments with guidance as to relative priorities of assignments.
  • Clearly and regularly communicate with management, technical support colleagues, and software developers
  • AWS experience and certification is a plus
  • Present and defend your design decisions to clients. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (e. color theory, visual weight, etc.)
  • Continually stay up to date with the latest changes in your industry’s standards.
  • Create new print ready graphics, flyers, brochures and signage
  • Create compelling graphics for social media and web use. 
  • Understanding of the printing process and specifications
  • Familiarity with production and rendering methods, including drawing, offset printing, photography, interactive media
  • Amend designs after feedback
  • Conceptualize visuals based on requirements


Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Advanced degree in design, fine arts or related field (or equivalent graphic design experience)
  • Minimum of 12 months experience with UX research and design
  • Proven track-record of hands-on user-interface design and research
  • Must possess proven experience creating wireframes, prototypes, storyboards, user flows, etc
  • Expert level proficiency with common design software, in particular adobe XD and Adobe Creative Suite
  • Understanding of basic front-end languages: HTML5, CSS3 Javascript
  • Experience working in an agile/scrum development process.
  • Receptive to objective criticism and have the ability to improve upon it
  • Must have creative ability, and a problem-solving mindset
  • Must be efficient and have a keen eye for aesthetics and details


Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.



This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  

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