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UX Researcher

Lobster Ink Technologies

Summary of Key Responsibilities

You will get to work and collaborate directly with our product managers and product owners in the product’s strategy and development, with a real opportunity to influence the future of our products.

Your levers of influence will comprise qualitative and quantitative user research, ideation workshop methods, and more generally, bringing a user-centric approach to everything we do.

Key Responsibilities

  • Design and conduct user research to evaluate new and current products.
  • Identify and explore new opportunities before they make it onto the drawing board.
  • Collaborate closely with product designers, product managers, and engineers.
  • Adapt and innovate research practices to meet team needs under the tight time frames of a rapidly growing company.
  • Synthesize and communicate research findings to inform business decisions.
  • Conduct usability research both online and in the field and provide recommendations for improvement.
  • Help identify user needs by conducting task-focused analyses.
Qualifications

  • 5+ years work experience in the same or similar role.
  • You have an online work portfolio/work samples that will accompany the application for this position and that demonstrate the process you follow to build great user experiences.
  • Must have strong written and verbal English communication skills.
  • Demonstrable ability to plan and conduct research in close collaboration with people in a variety of roles.
  • Experience Requirements: usability moderating (all types, particularly one-on-one), participant recruiting/screener creation, experimental design, test method selection, debriefing, facilitation, statistical/qualitative/quantitative analysis, presentations (verbal and written).
  • Ability to clearly, concisely and persuasively communicate research findings.
  • Understand the agile work environment and be able to work inside Scrum-based (or similar) projects.
Skills, knowledge and attributes
  • Excellent interpersonal and relational skills
  • Ability to work well independently as well as in a team
  • Eager to learn and share knowledge
  • Collaborative and capable of building mutually beneficial relationships and partnerships
  • Proactive individual with demonstrable accuracy and attention to detail
  • Fast, efficient, meticulous
  • Organized and structured; copes well under pressure, with the ability to meet and exceed given deadlines 
  • Ability to both give and receive direction and constructive criticism well
  • Displays a positive and enthusiastic approach to all their work
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