Haptik is looking for a UI/UX designer to own its conversational enterprise platform. The platform is a set of tools that include a workflow management interface, an analytics dashboard, an agent chat system, and others. You should be someone who enjoys working with cutting edge technology products, particularly from a SaaS perspective. You will be working within the product team reporting to the VP, Product.
Overall responsible for the end user experience of the Haptik conversational management platform
Work closely with product managers, customers, engineers and other stakeholders to understand problem statements
Use an iterative design approach to come up with wire frames, mock ups, mood boards, etc.
Develop a practice of intense data driven iterations and decision making to keep innovating across products
Work closely with NLP teams to understand nuances behind conversational AI
Keep up with market trends and be a thought leader in the industry
2-4 years experience in UI/UX in SaaS, Analytics, Enterprise Software
Bachelor’s Degree in Engineering or Design from a Tier-1 Institute
Excellent communication skills a must, both written and verbal
Creative, resourceful, detail-oriented, highly organized, hands-on
Strong problem solving and analytical skills
Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment