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Senior Product Designer


Senior UX / UI Designer - Digital Healthcare Technology Products
at Heal Los Angeles, CA / Atlanta, GA 
Our product team fuels our vision to make healthcare frictionless and accessible to all through the power of telemedicine. We build and manage the systems that are paving the way towards this new future. Working cross-functionally with other departments, doctors and patients, we are able to create and implement tech that has a real impact on the lives of millions. Our team consists of engineers, product managers, data analysts and product designers. We believe that tech has the power to reshape the way people receive and provide healthcare.
Essential to the product team, we are looking for a Senior UX / UI Designer who will work closely with our healthcare technology products to further care delivery. Responsible for leading our design vision, strategy and execution for our various products. You’ll help us build a more innovative way for us to help patients receive healthcare in their homes and stay connected to doctors with continuous health data monitoring. You are motivated by having your product vision and design directly impact the lives of real people. You are passionate about enhancing the experience of doctors and patients, solving interesting challenges, and designing new solutions.Our UX Designers are responsible for designing the interaction and visuals of the products. With a craft for details, they create the architecture, user flows, navigation models, user interfaces, and micro-interactions that shape how people interact with products, and bring these to life in the final product. Working closely with Product Managers, Engineers, Doctors and other stakeholders, you will plan, prioritize, and deliver design activities autonomously with a sense of ownership for the product.
  • Bridge the gap between research insights and tangible concepts
  • Make sense of complex systems or large volumes of data and content and represent them in simplified models
  • Refine concepts into meaningful narratives that speak to business opportunities and technical feasibility
  • Hands on delivery of concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes
  • Communicate the product’s vision and articulate design decisions and trade-offs, both verbally and visually
  • Collaborate fluidly with other designers, developers, and product managers
  • Effectively manage both short and long-term priorities across multiple complex projects
  • 5-7 years of product design experience ,helping build and launch products at startups.
  • Strong knowledge and experience with driving and applying user-centered design processes 
  • Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
  • Proficiency with contemporary design and prototyping tools and methods
  • Analytical with a data driven mindset.
  • Ability to work in a cross-functional and collaborative role spanning several teams such as product, engineering, and design.
  • Experience working in JIRA and/or other ticketing systems for workflow.
  • Excellent communication and leadership skills to lead, influence and align vision with cross-functional teams.
  • Competitive salary and stock options
  • Remote position can be considered
  • Three weeks paid vacation
  • Competitive Medical, Dental and Vision plans
  • Parental leave for four weeks
  • HSA plans and company paid Short Term Disability
  • 401k plan
The current healthcare system is broken, full of friction, not accessible to the masses and treats patients as another number. At Heal, we understand that healthcare is personal, that’s why we put patients front and center.
We are the undisputed market leader in doctor house calls, using technology to make experiences easy, efficient, trustworthy, and highly personal. We aim to create meaningful relationships between doctors and patients so people can worry less about the process and instead focus on their health. 
In under 6 years, Heal has raised over $160m million in investment capital, delivered over 250,000 house calls and driven over $62 million in healthcare cost savings. Heal was named the 13th most disruptive private company in the U.S by the 2020 CNBC Disruptor 50 as we recently rolled out affordable flatrate Healthcare.  Join us toward creating the future of healthcare and helping millions across the nation.
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