Junior UX Researcher
Blinkist
This ad goes out to all those who want to find a purpose in what they’re doing and take accountability for their work.
At Blinkist, we’ve created a meaningful product that is growing fast. Our blinks – key insights from the world’s best nonfiction – inspire more than 8 million people around the globe to keep learning new, exciting things each and every day.
Our app has been named by Apple as one of the very best in the App Store. We’ve received the United Nations World Summit Award in the Learning & Education category, a Google Material Design Award for Brand Expressiveness, as well as an Android Excellence Award.
Why do we need you?
We are looking for an entry level researcher for our newly founded User Experience Research team. As our Junior UX Researcher, you will be an integral part of evaluating and testing a wide range of Blinkist experiences - and contribute to our empathetic approach to design. This is an opportunity for you to hone your research skills with guidance and mentorship from more senior members of the team. If you’re excited by the idea of deeply understanding and advocating for our customers, readers and listeners, then this job is for you!
What you will do
Develop a strong understanding of our users and customers through managing and conducting user interviews and tests
Work closely with the Design and Product teams to support research projects in a timely manner
Plan, execute, debrief and synthesise research across various different platforms and methods
Recruit and coordinate research participants based on target audiences and project priorities
Make your research impactful with credible presentations and reports on observations, insights and usability findings to the Design and Product teams
Become an advocate for Blinkist users in the product development process; inspire teams about research with insights and by answering on-hand questions
Be an enthusiastic member of the Design team — knowing when to ask for support, whilst graciously accepting feedback on your work
What’s in it for you?
At Blinkist, we offer a fantastic workplace in the heart of Berlin-Neukölln including all the benefits you’d expect – from a personalized perk system to free private language lessons. Add free lunch, a competitive salary, a personal development budget of 1,500€ per year, flexible working hours, and a meaningful product on the rise, and you have a first impression of why Blinkist is a great place to work.
We got rid of classical management hierarchies and, instead, distributed authority among all colleagues. We foster a unique company culture championing self-empowerment, personal development, direct communication and mutual support. Not only do we want you to grow into the role of Junior UX Researcher, but we want this role to grow with you.
If we’ve captured your interest and you want to help us build the leading destination for the modern lifelong learner, apply now and let us know why you’re the perfect fit for the job!
Here's what we believe will help you excel in this role:
Qualitative user research experience as part of previous studies or internships
Previous involvement with conducting and moderating user interviews and usability testing
A usability mindset; you’re comfortable identifying usability issues and familiar with best practices / heuristics
You are passionate about UX, design and technology, and have some experience testing on various devices (desktop, mobile, tablet)
You are open to learning; staying current with new tools and approaches in your work, and spotting good opportunities to apply them
You are self-organised; effectively managing your time and activities
You have excellent verbal communication and writing skills, and are fluent in English
[Not compulsory, but nice to have] Fluency in German
[Not compulsory, but nice to have] Experience with other qualitative research methods, such as diary studies and ethnographies
[Not compulsory, but nice to have] Experience with quantitative and programming methods, such as surveys and SQL
[Not compulsory, but nice to have] A related degree (eg. Human-Computer Interaction)