Senior UX Consultant

Nomensa is a strategic experience design agency. Combining our experience in psychology, interaction design and technology, we transform digital experiences.

We work hard to understand people, their emotional reaction to design and create exciting digital interactions in response to this. We have one of the largest, most talented teams of specialists in Europe, who have designed award winning digital experiences that have reached millions of people.

We have ambitious growth plans, and with over 100 staff across Bristol, London, and Amsterdam, we now have an exciting opportunity for a Senior UX Consultant to join our UX Team in Bristol or London.

Why choose Nomensa?

Our people love working here, it is a supportive working environment where you can expect to work with, and learn from, teams of highly collaborative practitioners. We are one of the few companies within the UK to achieve gold standard accreditation by Investors in People and are committed to giving our people a supportive platform for ongoing career development. Whatever your role, we work hard to understand career aspirations, formulate plans to support personal development and provide meaningful opportunities to develop experience and capabilities.

We support flexibility and are currently enabling hybrid working, so that teams can come together to collaborate and integrate, as well as maintaining the flexibility to work from home. We work hard at creating an exciting, collaborative environment where we have one focus: humanising technology. The people you will be working with are passionate, care deeply about quality and excellence and take great professional pride in their work. If this sounds like it would be a good fit with your own values and ethos, then we would love to hear from you.

What we're looking for from you

You're a successful UX practitioner who has delivered effectively in a busy, project based environment. Agency experience and sales support experience would be useful, as would be experience working within the Government Digital Service framework.

You have excellent interpersonal skills (think client focus, trust-building, curiosity, creativity, proactivity etc.) and alongside this the right professional skillset. With a positive, supportive and flexible attitude you enjoy collaborating and connecting with others, building effective relationships with colleagues, clients and all the varied stakeholders involved in digital projects and transformations. You enjoy working independently and taking accountability for your work, and equally thrive in being part of and contributing to the teams you are part of. You move adeptly from detail to wider thinking when needed to bring real value to your work and get satisfaction from a job expertly done!

What you'll be doing

As an experienced UX practitioner you’ll take a lead on high profile client work, working both independently and with teams on challenging projects from concept to delivery. Your work will vary from creating research methodologies and design frameworks to watching live user testing and interpreting / exploring solutions with colleagues to inform and develop creative and market-leading solutions.

Our clients and their needs are equally varied so you'll have an opportunity to apply your skills and knowledge to a range of projects. Growth is really strong in the government sector, so you could find yourself redesigning and shaping services that make a positive difference to millions of users at national and local level. You'll be responsible for ensuring high quality deliverables, whether this is through your independent work or in close collaboration with your colleagues across the full range of UX and agency specialisms and activities. You'll work equally closely with clients to develop a strong understanding of their requirements, which you will use to positive effect to advise them on their digital strategy, as well as guide our own sales and marketing activities to support new business development.

You will learn through the variety and breadth of projects, as well as through the talented colleagues you will work with. You'll also have the opportunity to showcase your skills and build your personal profile through getting involved in delivering some of our frequent and highly regarded seminars and presentations, good for consolidating Nomensa’s market position as leaders in the UX field and good for you!

• Competitive salary
• Hybrid working (2 days in the office per week, greater flexibility can be discussed)
• 25 days holiday (rising to 30 days based on length of service)
• Your birthday off
• Option to buy and sell holiday
• Summer Fridays
• Pension Contribution
• BUPA cashback plan
• Employee Assistance Programme
• Perkbox benefits
• Life insurance
• Cycle to work
• Time off for charity work

The Recruitment Process

To apply, upload your CV and a covering letter telling us why you'd be a great fit for this role and Nomensa. [This role is full-time although we are open to applications for a 0.8FTE or job share arrangement.]

The closing date for applications is: Monday 20th December

Interview Adjustments - We will do everything possible to create the best experience for candidates during our recruitment process, however we appreciate interviews can be challenging for some. Therefore, if we can make any adjustments to make you more comfortable or confident, please let us know. We’re happy to allow flexibility on assessments, provide extra time for assessments/tests, have a chaperone on the interview with you, provide questions up front, or other suggestions that will enhance your experience. To discuss this in more detail, please contact our Talent Acquisition Manager, Sophie - swillis@nomensa.com.

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.