UX Researcher

Niagahoster is a tech company based in Yogyakarta that provides web-hosting services. We are looking for a seasoned UX Researcher that is keen on making an impactful work to make Niagahoster web's and products' interface offers the best user experience based on rigorous research. This role requires someone that thrives on challenges and professional growth which will be encouraged and provided by Niagahoster. An individual that incorporates collaboration, conversation and teamwork to drive results, that have no problems maintaining a healthy work-life balance in a flexible yet responsible working environment will fit right in. If this is you, join us now!

What you will do:

• Collaborate with UIUX team and Product Development teams as the leader in understanding and quantifying users’ needs, goals, and behavior.  
• Plan and create applicable user research strategies according to project needs or stages of the product’s life cycle.
• Conduct an end-to-end research execution.
• Work closely with cross-functional teams and develop trust and close relationships with customers/users/research participants.

• Min. 1 year experience in similar role.
• Experience in conducting all research stages, from planning, execution, to data presentation
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Knowledge of industry tools: Colllaborative tools (Miro, Figma), Usability testing tools (Maze). 
• Adept at handling and analyzing both quantitative and qualitative data.
• Strong ability to collaborate with different teams. 
• Strong understanding in Design Thinking, Agile, and Lean frameworks.
• Excellent communication skills and empathy for the user.

What we offer:

• Have flexible work hours

• Enjoy working from anywhere (can be from the office, from home, and/or any other place)

• Psychological counseling, because your mental health matters!

• Healthy working environment that encourages you to have a good work-life balance.

• Be a part of an inspiring working culture.

• Promising career path, unlimited opportunities, and exciting challenges to make you feel genuine enjoyment at work

• Enjoy being surrounded by smart and driven people.

• Access to reference books, training courses, and international conferences to support your professional development.

• Benefit from other motivational perks such as a birthday prize, a special gift for the best team member, and much more!

Leave your mark within an international working environment to scale up your professional journey and discover the best version of yourself. Step Up Your Game and be a PRO!

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