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Senior UX Researcher

Design jobs at 98point6

98point6

 
At 98point6, our mission is bringing technology and medicine together to reinvent primary healthcare. You’ll collaborate with multiple teams, work across disciplines, encountering and conquering many challenges that are new and exciting. Each day you’ll be working towards profoundly transforming primary care.
 
Your Role and Impact
 
We’re looking for a passionate Senior UX researcher to help us reimagine primary care. Through mixed-methods research, you’ll gain insights to improve our service in a rapidly-evolving virtual environment at the intersection of consumer mobile technology, healthcare, human-AI interaction and patient-doctor communication. You’ll collaborate closely with patient and clinician experience UX Researchers, UX Designers, Product Managers and cross-functional stakeholders, and share what you learn broadly, in a way designed for impact.
 
Responsibilities
  • Develop a deep understanding of and be an advocate for the consumer and patient experience
  • Lead generative, formative and summative research with mixed qualitative and quantitative methods in close collaboration with designers, product managers, data scientists and marketing team members
  • Own all aspects of research, including planning, recruiting, moderation, analysis and reporting
  • Relentlessly improve our UX research processes and tools, and help others continuously improve their research
  • Collaborate with UX designers on both iterative and non continuous improvements and mutually inform one another’s work in our mission-based space
  • Identify and promote key ways to make our unique blend of consumer product and healthcare feel personal, dedicated, intelligent, empathetic and trustworthy
  • Communicate research insights and recommendations to diverse stakeholders in creative, compelling ways tailored for organizational impact
Requirements
  • BA/BS degree in a human-behavior related field or equivalent practical experience. MA/MS or PhD preferred
  • 5+ years in design research with measurable impact on consumer mobile products, preferably in the health consumer product space
  • Demonstrated experience synthesizing quantitative data with qualitative
  • Excellence in contextual inquiry; competence in experimental design and basic statistics
  • A portfolio of work experience and deliverables (e.g., user study designs, research reports, case studies of impact, etc.)
  • Experience working directly with designers and familiarity with basic interface design preferred
  • Shipping experience in the software development lifecycle preferred
98point6 provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status.
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