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Junior UX Researcher

Monese

Full TimeUX Design
Posted 4 years ago

Description

About Monese

At Monese we believe that access to banking and financial services is a right that everybody should enjoy. We are on a mission to ensure that anyone in the world who needs a bank account can get one. By using leading-edge technology via smartphones, we offer services that are easy to access, simple to use and cheap to run for anybody.

The first Monese products already serve hundreds of thousands of customers in the UK and Europe, and we have ambitious plans to add more products and improve our existing features.


Your Responsibilities:

  • Have a real chance to impact the future of simplified and open banking
  • Work closely with the product design team, developers and other teams
  • Take an integral part in researching the user’s needs, conduct surveys, interviews and user testing
  • Turn user research and different requirements into simplified and clean wireframes and prototypes
  • Writing and refining user stories, journey maps and other documentation
  • Review analytics to enhance customer experience, improve conversion and increase retention
  • Adapt UX docs on the fly as needed to tackle issues as they arise
  • Clearly articulate a POV around UX topics, industry trends and business objectives

Requirements

Desired skills and experience:

  • At least 1 year as a UX researcher or a UX designer that have done a lot of research
  • Keen interest and knowledge of UX principles
  • Ability to conduct qualitative and quantitative research or a user testing session
  • Passion for problem solving through user-centric design
  • Capable of deriving meaningful insight from data and various researches
  • Can comprehend complex systems, predict edge cases and provide systematic solutions
  • Super curious about new apps & online services
  • An understanding of the importance of good, clean and unique visual design
  • Basic knowledge of Sketch and/or other wireframing tools
  • Either a degree in design, computer science, related technical field or equivalent experience
  • Fluent in English
  • Great communication skills
  • Organised, eager and fast learning
  • Preferably with some research, wireframing and prototyping experience

Benefits

Benefits of working at Monese:

  • Ample opportunity to develop your career within Monese as you will be an important part of a fast-growing company
  • A horizontal structure where everyone has a voice and makes a direct and valued contribution to building the best product possible
  • International team of open-minded people in a nice office environment with plenty of perks, snacks and drinks
  • Opportunity to travel between our offices and meet other teams as well
  • Many fun team events, office parties and summer ‘weekend-getaway’ to spend some quality time with your colleagues
  • In- and outdoors Moneser’s sports activities
  • Flexible working schedule and possibility to work remotely
  • Stock options and competitive salary


Sounds like something for you?

Then please send us your CV and cover letter. And be quick to apply, as we will start reviewing the applications and meeting the candidates immediately.

Apply for this job