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OakNorth is hiringUX Designer

Full TimeUX Design
Posted 1y ago
Small and medium-size enterprises (SME) are one of the biggest drivers of growth and innovation in economies all over the world. Despite these companies being a powerful force in the economy, many SMEs find it difficult to raise capital during critical stages of their company growth. Traditional commercial lending is optimised to make loans that are either too small to be effective or too large and expensive to be practical. At OakNorth, our mission is to help lenders fill this gap which we refer to as the “Missing Middle.” We are building a SaaS platform called the Credit Intelligence Suite which transforms commercial lending by helping banks build deeper relationships with their clients, open new, more profitable opportunities, whilst delivering credit decisions up to ten times faster than traditional models, with lower risk and greater efficiency. 

In this role, you will be responsible for designing and improving the user experience of our business intelligence platform, which enables our users to make data-driven decisions. You will work closely with product managers, data analysts, and engineers to gather requirements and create intuitive, visually appealing, and user-friendly interfaces.

The role ?

    • Design and improve the user experience of our business intelligence platform
    • Conduct user research, including user interviews, surveys, and usability testing, to understand user needs and behaviours
    • Create user flows, wireframes, and prototypes to illustrate design concepts and gather feedback
    • Collaborate with product managers, data analysts, and developers to understand requirements and constraints
    • Work closely with developers to ensure that designs are implemented accurately and efficiently
    • Develop and maintain design guidelines and style guides to ensure consistency across the platform
    • Stay up-to-date with the latest UX design trends and best practices and apply them to the platform

You'd be a good fit if you have:

    • Experience in UX design, with a focus on data visualisation and analytics
    • Strong portfolio demonstrating UX design skills and experience with data visualization and analytics
    • Proficiency in design tools such as Sketch, Adobe Creative Suite, or Figma
    • Strong understanding of UX design principles, information architecture, and interaction design
    • Ability to conduct user research and incorporate findings into design decisions
    • Experience with agile development methodologies
    • Excellent communication skills and ability to work collaboratively with cross-functional teams

How we expect you to work ????

    • Collaborate ? - We work in cross-functional, mission driven, autonomous squads that gel over time. 
    • Focus on outcomes over outputs ? - Solving a problem for users that translates to business results is our goal. Measurements focused on that goal help us to understand if we are succeeding.
    • Practice continuous improvement ? - We optimise for feedback now, rather than presume what might be needed in the future and introduce complexity before it will be used. This means we learn faster. We share learnings in blame-free formats, so that we do not repeat things that have failed, but still have confidence to innovate.
    • Seek to understand our users ? - We constantly seek understanding from data and conversations to better serve our users' needs, taking an active part in research to hear from them directly and regularly.
    • Embrace and enable continuous deployment ? - Seamless delivery of changes into an environment - without manual intervention - is essential for us to ensure that we are highly productive; consider resiliency; and practice security by design.
    • You build it, you run it ?? - We embrace DevOps culture and end-to-end ownership of products and features. Every engineer, regardless of their role, has the opportunity to lead delivery of features from start to finish.
    • Be cloud native ?? - We leverage automation and hosted services to deliver resilient, secure services quickly and consistently. Where SaaS tools help us achieve more productivity and better quality results for a cheap price, we use these to automate low value tasks.
About OakNorth
Small and medium-size enterprises (SME) are one of the biggest drivers of growth and innovation in economies all over the world. Despite these companies being a powerful force in the economy, many SMEs find it difficult to raise capital during critical stages of their company growth. Traditional commercial lending is optimised to make loans that are either too small to be effective or too large and expensive to be practical. At OakNorth, our mission is to help lenders fill this gap which we refer to as the “Missing Middle.” We are building a SaaS platform called the Credit Intelligence Suite which transforms commercial lending by helping banks build deeper relationships with their clients, open new, more profitable opportunities, whilst delivering credit decisions up to ten times faster than traditional models, with lower risk and greater efficiency. 

Our Investors
OakNorth Holdings (the group which includes OakNorth Bank plc and the various OakNorth software entities around the world) has raised over $1bn from leading investors, including: Clermont Group, Coltrane, EDBI of Singapore, GIC, NIBC, SMBC, Toscafund, and SoftBank’s Vision Fund.?  

We have ambitious goals for this platform, and to help us realise them we’re looking for experienced software engineers who are just as focused on the product side of engineering as they are on the technical. You’ll be joining our global engineering team, which is less than 100 engineers, to make a big impact on the direction of our technology platform and most importantly, on the day-to-day workflows of our customers. 

Our Customers
In addition to OakNorth’s own bank in the UK, the software is also being deployed by banks around the world, including: Capital One, Fifth Third, PNC, SMBC, Customers Bank, Old National Bank, Modern Bank, and Lafayette Square in the US, and ABN Amro, NIBC and OIMIO in Europe.   

Thank you very much for your interest in OakNorth
We are happy to consider you for roles within our group of companies. If we can identify a match between your skill set and our immediate recruiting needs, please expect to hear from us very soon. If we are unable to identify a fit in the near term, please note that we intend to retain the data you send to us so we may contact you in the future.

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