Senior UI/UX Designer

Who you are

You are looking for a challenging and rewarding experience. You are inspired by our vision and the opportunity to define a new category in an incredibly fast-growing market. You are excited to learn, grow and collaborate so we can achieve our mission of creating opportunity for all through mobility.

At HopSkipDrive, we know that challenges require different approaches, unique perspectives and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

You thrive in a fast-paced startup environment. You are honest and exhibit high integrity. You are proactive and excited to bring new ideas to the company. You solicit feedback and are open to criticism. You adjust quickly to changes in priorities and conditions and cope effectively with complexity and change. You have high attention to detail.

You are an excellent communicator who enjoys collaborating with others and mentoring other designers. Above all, you want to create something that fundamentally changes the lives of families for the better.

As a Senior UX / UI Designer, you will be responsible for designing user experiences across all of our platforms, including: mobile apps, web apps and internal systems. You will work closely with product management and other business stakeholders to design the features and improvements on our roadmap, and collaborate with the engineering team to help get them built. 

In addition, you will help collect user feedback, perform user tests of your designs and qualitative assessments of how our products are being used. You will advocate for continually improving the usability and value of our products, while maintaining high design standards. 

You have the necessary creative, collaborative and analytical skills to bring together diverse ideas from across the organization and user base and turn them into engaging, delightful and highly usable experiences for the HopSkipDrive Community. This position will be reporting to the VP of Product Management.

Please upload a portfolio of your best work with your application

What you’ll do

• Become a subject matter expert for our user experiences: CareDrivers, Parents and B2B Organizers across their entire user journey.
• Establish a solid understanding of our users and empathy for their needs, and develop provisional personas, user journeys and other materials in order to share this understanding company-wide.
• Work closely with product managers and engineering leads to visually define the features in our backlog and roadmap with sketches, diagrams, wireframes, prototypes and visual design comps.
• Collaborate with engineering during development, by presenting the designs clearly, clarifying interactions, states and edge cases, and adjusting on the fly as needed.
• Test and validate our concepts and your designs early and often, with internal teams and customers alike. You’ll need to embrace a flexible range of formats to test with, including informal demos, moderated user testing, interviews, focus groups, surveys, etc.
• Periodically test and analyze the usability of our products, and advocate for improvements. 
• Maintain a consistent style guide and comprehensive and up-to-date set of designs for our customer-facing apps.
• Be a champion for how good design can contribute to making HopSkipDrive better every day.

What you bring

• 5+ years of web and mobile UX / UI design experience, ideally at a start-up or smaller organization where you’ve been responsible for designing new products and experiences.
• Only candidates with experience designing mobile and web applications with custom UIs and workflows will be considered for this position. Based on business needs, If your only experience is themed wordpress and shopify sites we will not consider your application. 
• Experience working closely and collaboratively with product managers and engineers to design and deliver on both large-scale initiatives and a backlog of smaller scale features.
• Experience running workshops and interviews with customers and stakeholders to help gather requirements, facility with synthesizing and documenting findings.
• Expert in translating user stories and requirements into flows, journeys, wireframes, visual designs, with strong user empathy and an intuitive approach. 
• Expert in Figma, with strong experience developing and using styles and component libraries as well as clickable prototypes.
• Deep knowledge of responsive web and mobile UI paradigms, awareness of when it’s appropriate to stick with convention, and when it’s justified to invent a novel approach.
• Experience with user research and testing, both in-person and online. 
• Experience managing other designers or leading teams is a plus.
• Knowledge of HTML, CSS, mobile engineering are a plus.
• Experience with illustration and print layout are a plus.
• Ability to work independently and manage multiple projects in parallel.
• Bachelor's Degree and / or Fine Arts degree. 

***This role will be fully remote from a state we are an employer in AZ, CA, CO, FL, IL, KS, MD, WI, NC, SC, NV, NJ, NY, OR, TX, UT, VA and WA***. The opportunity to work hybrid from our headquarters in Little Tokyo - LA based is also an option. 

What you’ll get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in Los Angeles, CA is $120,000 to $150,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.