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Roadie is hiringUX Designer

Full TimeUX Design
Posted 10mo ago

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises to enable scheduled, same-day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation. 

As a UX Designer at Roadie, you’ll lead the user experience for the Roadie Driver app, the easiest and most flexible way to make extra cash in the Gig economy. Working closely with Product and Engineering partners, you’ll apply your extensive skills and experience to create massively impactful features and experiences. You’ll talk to the people that use your solutions every week. From designing new features and workflows to implementing usability enhancements, your work helps put Drivers in control over when and where they drive.

What You’ll Do

  • Partner closely with the Product Manager, Dev Leads, and other stakeholders to fully understand the customer journey, potential gaps, and opportunities 
  • Use business requirements, metrics, usability findings, and market research to develop scenarios, use cases, and solutions
  • Create wireframes, IA diagrams, interaction specifications, and high-fidelity designs using Sketch, along with our established Design System
  • Regularly present design work to the user experience team and other stakeholders
  • Apply a positive and constructive attitude when giving and receiving all feedback
  • Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood
  • Provide ongoing support to engineering to ensure quality and that the system is being built as designed
  • Keep up to date with the latest UX practices, innovations, and tools
  • Develop and nurture relationships across teams to promote collaboration and efficiency

What You Bring

  • An inherent curiosity and passion for solving customer problems
  • 2-5 years of industry UX Design experience across a variety of platforms including Web, iOS, and Android
  • A strong portfolio showcasing your design process and problem-solving skills
  • Solid understanding of user-centered design principles and best practices, with a keen eye for aesthetics and attention to detail
  • Outstanding skills in professional design tools, such as: Sketch and Figma
  • Strong collaboration and self-management skills
  • Excellent written and oral communication skills
  • Experience working with and contributing to Design Systems

Bonus

  • Experience mentoring other designers, providing feedback and coaching work
  • Previous work experience in a consumer-focused tech organization
  • Familiarity with creating interactive prototypes

Why Roadie?

  • Competitive compensation packages 
  • 100% covered health insurance premiums for yourself
  • 401k with company match
  • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) 
  • Flexible work schedule with unlimited PTO 
  • Monthly 3-day weekends
  • Monthly WFH stipend 
  • Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
  • The technology you need to get the job done
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