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About the role:

As a Senior UX Researcher at Snapp, you will be involved in every aspect of the product development process, from brainstorming the next product innovation to tweaking pixels right before launch. You analyze and report on user-centered design research and usability testing for digital products. Upon identifying user needs and goals, you will work in collaboration with the product development team to implement best practices for a cohesive and streamlined technology platform.

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Your main responsibilities will be:

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Author, schedule, and moderate usability tests in concert with product stakeholders
Design tests, demos, and interviews in collaboration with the design team and project leads
Educate stakeholders on the importance of UX research
Educate team members and the field on the use of new tools
Be involved in analyzing qualitative and quantitative data to identify potential problems per feature
Identify the root causes and provide suitable solutions with the help of the rest of the team

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Essential:

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Bachelor's degree in Industrial Design, Service Design, Product Design, HCI or Psychology
More than 2 years of experience in the related field
Research and Analytics
User Empathy
Collaboration
Wireframing and Prototyping
Human-Centered Design
Fluent in English
Communication Skills
Flexibility and Initiative

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Desirable:

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Interaction Design
Visual Communication (Interface)

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About Snapp

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Snapp is now a super-app and we are super excited to have someone like you on-board. With our super-app, we are transforming the lifestyle in Iran by enabling our customers to use services like internet taxi and bike, food order and deliveries, hotel, buses and flight bookings, mobile recharge, items deliveries through bike, car or pickup truck and many more services within one app.

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About The Role

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As a Senior Product Designer at Snapp, you will be involved in every aspect of the product development process, from brainstorming the next product innovation to tweaking pixels right before launch with focusing on passenger app.

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You will use your startup mindset and the full range of Information design, interaction design, visual design, and prototyping skills to produce elegantly simple designs. As a qualified candidate, you have both an incredible eye for detail and an ability to think big, break new ground, and innovate. You will have experience designing for mobile and desktop and you can develop proper solutions based on business and user needs.

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Also, you have the technical chops to build prototypes that demonstrate the finer details in transitions, animations, and complex interactions for mostly Super App and Fintech services.

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Responsibilities

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Developing the Super App and Fintech services design system
Helping the team to define services product design guidelines
Seeking out creative, design-led solutions to challenging problems
Thinking at a high level about creative strategy and vision (not just 'how it should look' but 'what we should build')
Pushing the boundaries of UX/UI/visual execution and try new ideas
Influencing product specifications and execute design work with a high level of polish
Tracking design impacts on targeted metrics and goals

+4 years of experience in product design (UX/UI), with a focus on mobile
Strong information design skills with a solid foundation in UX design heuristics
Excellent graphic design skills (layout, typography, color)
Mastery of design and prototyping tools: Sketch App, Principle, Flinto and etc
Ability to generate pixel-perfect production assets
Superb attention to detail
Ability to work well on an ego-free, highly collaborative, and cross-functional team
Demonstrated user research skills and you can articulate your design decisions based on user and business needs
Fluent in English

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Perks and Benefits

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At Snapp, we like spending time together working hard and playing hard, whether that's a random meeting at the coffee machine, bonding through fun team-building days, or chatting over lunch. Snapp is a great place to learn and grow your career by working on systems serving millions of users alongside friendly and experienced colleagues with different backgrounds. We think perks are good and that's why we offer many of them, including:

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\r\nCompetitive salary: Our salaries are on par with the best in the industry. As a commitment to our employees, salaries are paid on-time.
\r\nFood & refreshments: Lunch is on us. That's right. We provide lunch and healthy fruits every day.
\r\nSupplementary health insurance: Our best in class supplementary health insurance covers you and can be extended to include your family.
\r\nOn-site doctor: We have regular on-site general practitioners available in our offices and we help you stay healthy.
\r\nGaming room: Take a quick break, catch up with your friends, and play table tennis or foosball... We have a games room that includes a PS4 too 😊
\r\nSnapp credit: We want you to reduce pollution and travel safely. We provide monthly Snapp credits and we suggest you use Snapp and not your own vehicle!
\r\nCelebrate together: No festivals go unnoticed. We celebrate all festivals in our office. We want you to feel at home, while you are at work!
\r\nCoffee machines: It only takes 1 minute to make a wonderful coffee. Grab a super cool or steaming hot coffee. Recharge and stay fresh!

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