Tomofun is hiring UX Research Intern

【About the role 】

Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.

We're looking for a talented【UX Research - Intern】who is customer-centric and passionate about understanding user behavior and needs. You will be responsible for conducting user research to inform product decisions and deliver world-class user experiences that delight our customers. You will communicate and co-work with cross functional teams at all levels of the organization to achieve business and company goals!

 

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon US, Canada, UK, Japan and 7 other markets and also recommended by Forbes as the #1 gift on every pet-lover’s Amazon wishlist. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

 

【 What you'll do 】

• Plan and conduct user research activities including interviews, usability testing, surveys, and behavioral analysis to understand users needs and pain points.
• Analyze both qualitative and quantitative data to generate actionable insights that inform product strategy and design decisions.
• Support UX researchers with daily tasks, including recruiting research participants, observing and documenting key insights during research sessions. 
• Work closely with UX researchers, product managers and UI/UX designers.

 

【 Who you are 】

• Currently enrolled in your third year or above in Human-Computer Interaction, Psychology, Information Science, Service Design, UX Design, Business Analytics, Business Administration, or similar fields.
• Available to work on-site at least three days per week with a minimum commitment of six months.
• Fluent in Chinese with excellent English listening, reading, and writing skills.
• Familiar with basic UX research methods and data analysis tools (e.g., Excel, Google Sheets).
• Detail-oriented with strong communication and presentation skills.
• Passionate about understanding user behavior and creating better product experiences.
• Enthusiastic about tech products and eager to explore new AI tools.