MOIA is hiring Senior UX Researcher

Full TimeUX Research

Posted 18h ago

Join us as a Senior UX Researcher (m/f/d) in our Design team on a shared journey that matters!

UX research at MOIA is based in the design team, which consists of a diverse team of brand-/communication-/ and product designers, UX Researchers (UXR) and UX Designers with all different types of strengths, characters and professional backgrounds.

We are looking for a Senior UX Researcher to join us on a 1-year limited contract.

As a UXR team, we're enablers, supporting designers and the cross-functional product teams with insights that support user-centric product development. We work on each of MOIAs products as well as our upcoming autonomous MOIA service. We're curious by nature and we love learning about our users. With a strong feedback culture, we strongly believe in the excellence of teamwork.

What you will do

Manage - you will work with multiple Stakeholders across the company and our partners to understand our common goals and insight needs. The efficient planning of timelines and capacity is crucial to handle a broad variety of topics and different stakeholder needs.
Plan, design, conduct and share – you will engage in the end-to-end research process from stating the research questions to insights sharing. Together with our UX- and Product Designers, you will conduct studies across all of our software and hardware products.
Review and analyze – you will translate data into actionable insights.
Enable – lower the hurdles for our product teams to conduct their own research.
Educate – together with our Data Analysts you give context to data and user behaviour to help teams understand and make better decisions on product development.
Collaborate – work closely with other design disciplines, engineers and product managers to define both the long-term strategy and the short-term tactics for our upcoming initiatives.

What will help you to fulfill your role

The right person will be comfortable in an “all hands on deck” environment, loves solving problems and is excited to work in high-performance teams.

You have successfully completed your academic studies, in Human-Computer Interaction, Cognitive Science, Sociology, Psychology, Anthropology, or related field.
Strong communication skills will help aligning with various stakeholders and identifying research and prioritization needs.
Several years of relevant professional experience and a strong knowledge of the strengths and limitations of different UX research methods and when to apply them.
Ability to handle and organize multiple priorities in an agile development environment.
Experience with research hardware and (software-) tools and collaborative tools.
Fluent communication in English and German.

We encourage you to apply even if your profile does not meet all the requirements for the role. We embrace individual growth at MOIA.

In case you have questions regarding your application, you can approach the recruiter Patty or the hiring manager Kris directly.

Our benefits in a nutshell

Competitive salary (including bonus)
Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
Budget and monthly expense allowance for home office setup
Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
Subsidized fitness club membership or bike leasing
Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
Mental health support, 1:1 sessions with external professionals and mental unload workshops
30 vacation days, sabbatical and unpaid leave option
Relocation support with service provider (visa, administration, etc.)
Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here.

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

Our Future Work model

Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.

Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self-determination as possible.

Get more insights on how we work on our blog to find out more about our hiring process or follow us on Instagram for a look inside MOIA.

Who we are

At MOIA GmbH, our team of more than 350 employees develops the technical products for our on-demand ridepooling service in the form of an end-to-end integrated product, from hub, fleet, and driver management to passenger and B2B solutions. At the same time, we want to make the vision of an autonomously driving mobility service a reality and plan to bring the first autonomous MOIA ridepooling vehicle to the streets by 2025.

At our offices in Berlin and Hamburg, international teams of developers, engineers, designers, and strategists work on a shared mission. As a tech company, more than half of our employees are developers. We pursue value-driven development based on our product values of comfort, reliability, safety, and privacy.

We aspire to be a leading company in the fields of rethinking mobility and improving urban transportation by making it more relaxed, more affordable and an entirely positive experience for everyone.

MOIA gets things moving. On a shared journey – towards an easier, smarter, and more meaningful future.

Watch our company video here.

Your application to MOIA

We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us better evaluate your unique perspective and match for the role.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role.