SSynthflow AI is hiringLead Product Designer

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable impact:

• Over 5 million hours of contact center operations saved

• 35% more calls answered compared to non-AI operators

• 45 million calls handled with a 99.9% uptime

Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.

What You’ll Do

• Lead the entire product design process: User Research → UX → UI

• Transform complex product requirements into intuitive, usable interfaces

• Think strategically about product direction and user experience

• Communicate design decisions clearly and collaborate cross-functionally

• Design with an understanding of engineering constraints and implementation trade-offs

• Conduct user research and advocate for user-centered design

• Uphold high standards for design craft and detail

What We’re Looking For

• 5+ years of experience designing successful digital products

• Strong product sensibilities and the ability to suggest solutions proactively

• Strategic thinking with clear articulation of design rationale

• Ability to thrive in ambiguous, fast-paced environments

• Deep understanding of UX principles and human behavior

• Experience working closely with engineering and product

• Proficiency with modern design tools (e.g., Figma)

• Basic coding knowledge is a plus

• Bonus: Based in Berlin

Why Synthflow

• Work on cutting-edge Voice AI technology

• Collaborate with a focused, high-caliber team

• Ship fast and learn quickly

• Competitive salary and meaningful equity

• Hybrid/remote flexibility with a strong Berlin base

Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.