SSynthflow AI is hiringLead Product Designer
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.
Our agents have already delivered measurable impact:
Over 5 million hours of contact center operations saved
35% more calls answered compared to non-AI operators
45 million calls handled with a 99.9% uptime
Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
What You’ll Do
Lead the entire product design process: User Research → UX → UI
Transform complex product requirements into intuitive, usable interfaces
Think strategically about product direction and user experience
Communicate design decisions clearly and collaborate cross-functionally
Design with an understanding of engineering constraints and implementation trade-offs
Conduct user research and advocate for user-centered design
Uphold high standards for design craft and detail
What We’re Looking For
5+ years of experience designing successful digital products
Strong product sensibilities and the ability to suggest solutions proactively
Strategic thinking with clear articulation of design rationale
Ability to thrive in ambiguous, fast-paced environments
Deep understanding of UX principles and human behavior
Experience working closely with engineering and product
Proficiency with modern design tools (e.g., Figma)
Basic coding knowledge is a plus
Bonus: Based in Berlin
Why Synthflow
Work on cutting-edge Voice AI technology
Collaborate with a focused, high-caliber team
Ship fast and learn quickly
Competitive salary and meaningful equity
Hybrid/remote flexibility with a strong Berlin base
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.
