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Product Designer

ServiceTitan

 ServiceTitan is looking for a talented Product Designer that enjoys solving complex problems with data-driven solutions. This person will be a core member of our growing design team and aid in creating a class-leading SaaS product with desktop, tablet and mobile touchpoints.

We define a product designer as a person that possesses a balanced toolkit of research, interface design, and prototyping capabilities. Our product designers are capable of performing user interviews, white-boarding task flows, mocking up interface screens, and prototyping those solutions for further testing.

This is an opportunity to join one of LA’s fastest growing startups and have your thumbprint on the product that is actively disrupting the Home Services industry.


Responsibilities

  • Develop expertise in your product’s problem area
  • Quickly prototype solutions to visual and interaction problems
  • Validate product ideas through experimental design and research approaches.
  • Ship valuable and high-quality work without sacrificing speed
  • Collaborate closely with multiple disciplines including product, engineering, and research to explore, build, and ship your work
  • Help your team develop empathy for our users and advocate for our users’ needs
  • Represent our users in product strategy and roadmap discussions


Required qualifications

  • 4+ years or equivalent experience in product design or UI/UX design
  • Experience designing a modern Saas or enterprise platform or one comparable
  • A strong design portfolio that shows off relevant design work and product thinking
  • A love for solving complex product problems with simple design solutions
  • A deep understanding of the end-to-end iterative design process including how to develop and use design research, user stories, journey mapping, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centred design solutions
  • A passion for solving product problems while balancing all facets of a user experience, such as strategy and research, information architecture, and interaction design
  • Experience collaborating with other designers to build a cohesive product

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:

http://instagram.com/goservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 Most Successful Companies in America, 2019
Inc 5000 Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 Best Places to Work, 2018
Inc 5000 America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes Next Billion-Dollar Startup List, 2017 

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

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