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Senior Product Designer



Position at SoFi

Who we are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, with over 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The role

 Our product and design team are designing for the future of personal finance. Interested in helping people achieve their life goals?  Want to shape the future of how people manage, discover, assess, sign up and use financial services products to get their money right?  Have an entrepreneurial mindset and a focus on creating multi-platform experiences to aid people in decision making?  We would love to speak with you.  This role is focused on a new business at SoFi, called Lantern, and leading design to create new ways to help people get their money right across every life stage.  Our mission is to help our members find their path to financial independence by providing them with the tools, resources, and guidance they need to get there.  We're building machine learning (ML) driven experiences that empower people to be proactive in finding solutions to get their money right and we are seeking a hands on design leader who is passionate about creating better financial solutions for people.  This is a great opportunity to help shape the evolution of these capabilities for years to come.  

What you’ll do:

  • Define the overall design strategy for a new SoFi line of business and drive the creation and evolution of the experience across multiple platforms

  • Lead the product design process and cross-functional  team through concept to production

  • Partner with product managers from conception of product through finalization, including working closely with engineering team to implement high quality designs

  • Work closely with Product Managers, Engineering, Marketing, and Business Development to effectively communicate the value of user-centric design

  • Understand the users deeply across consumer segments through user insights and lead product design to drive measurable outcomes

  • Challenge previously-established thinking patterns, and discover new ways of problem solving all while being a clear and effective communicator

  • Collaborate with other designers across SoFi products

  • Lead and inspire the UX vision for a new line of business

What you’ll need:

  • 5+ yrs experience of experience working in product design/UX roles

  • Experience translating machine learning insights and recommendations into streamlined user experiences (preferred)

  • Strong expertise in design tools (need to understand Sketch, Adobe Creative Suite, InVision, etc)

  • Expertise in mobile and web UX best practices  UX across iOS, Android and responsive web. 

  • Strong collaboration skills across cross-functional teams including research, product management, engineering and marketing 

  • Track record for using data to make informed product designs

  • Ability to translate user research and user needs into design solutions

  • Track record for delivering end to end solutions from initial concepts to measurable outcomes

  • Experience presenting work to senior leadership and advocating for user needs in the context of business and technology drivers

  • Experience working in an Agile development environment using tools like Jira and Confluence

  • A portfolio URL or PDF to submit with application with examples of mobile and responsive web product design

Nice to have:

  • Experience working on personal finance, data visualization, ecommerce, and social experiences

  • Experience working with remote teams and stakeholders

Why you’ll love working here

  • Competitive salary packages and bonuses

  • Comprehensive medical, dental, vision and life insurance benefits

  • Generous vacation and holidays

  • Paid parental leave for eligible employees

  • 401(k) and education on retirement planning

  • Tuition reimbursement on approved programs

  • Monthly contribution up to $200 to help you pay off your student loans

  • Great health & well-being benefits including: telehealth parental support, subsidized gym program

  • Employer paid lunch program (except for remote employees)

  • Fully stocked kitchen (snacks and drinks)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi does not seek salary history information from job applicants.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

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