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UX Designer

Intelligent Medical Objects

Are you looking to make a difference in healthcare? Intelligent Medical Objects (IMO) is changing the future of healthcare. We are the team behind medical terminology solutions that improve history accuracy and completeness, reimbursement rates and more for over 80% of US clinicians, including inside of roughly 100 EMR’s. 


IMO is looking for multiple User Experience Designers to join our growing Product Management and Development practice on the newly created UX Design team. The User Experience Designer is accountable for the digital execution of the UX solutions of IMO digital services across channels and services. This role will impact our internal and external solutions directly, shaping the way healthcare professionals and other clients interact with our products. The position reports directly to the UX Director.

Responsibilities

    • Lead the user experience and implementation of digital projects to deliver online enhancements based on the strategy, including but not limited to the following accountabilities:
    • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
    • Ability to thrive in a collaborative, fast-paced environment and build strong relationships with co-workers and clients.
    • Analyze industry best practices, client feedback, new vendor offerings and learnings from metrics tracking, and competitive analysis to recommend opportunities for improvements of customer experience, products, tools, etc.
    • Brainstorm, prototype and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
    • Meet all required timelines to support the on-time delivery of business and technological changes
    • Proven ability to manage challenging situations.
    • Conceptualize and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
    • Experience defining and building digital guidelines
    • Test prototypes and designs and ability to adapt journeys quickly before going to market
    • Review project requirements and production enhancement documentation and recommend approval based on the review process 
    • Facilitate input from clients and creative meetings.
    • Work with partners, developer teams, analytics team and optimization teams in the implementation of platform and product changes; meet all required timelines to support the on-time delivery of business and technological changes

Requirements

    • Related college or university degree – digital design or HCI major a plus
    • Required experience with the following software tools: Figma, LucidChart, Miro, MS Office (Word, PowerPoint, Excel, Teams), CrazyEgg, Usertesting.com, Google Analytics, Tableau, Pendo, Crazy Egg, Salesforce, Jira, Confluence, Sharepoint
    • Excellent organizational skills and ability to coordinate multiple activities and prioritize conflicting demands.
    • Comprehensive understanding human-computer interaction for multiple platforms and devices – Windows, Machintosh, Android, iOS
    • Comprehensive understanding of design theory and techniques
    • In-depth knowledge of user experience principles, digital marketing products, usability testing and customer centric design practices
    • In-depth communication skills (both written and verbal)
    • In-depth analytical and problem solving skills
    • Ability to adapt to a agile type of project management - fast-paced, changing priorities and technology environment
    • Must have a disciplined and organized approach
    • Proven ability to manage challenging situations and meet tight deadlines with very little to no assistance
    • 3- 5 years in product design, digital marketing, interactive design
    • Experience executing a successful online customer experience. This includes experience with visual design, information architecture, interaction patters
    • Experience working closely with development on time estimates and feature trade-offs
    • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
    • In-depth knowledge of web and mobile applications experience required
    • Ability to work independently, with a disciplined and organized approach
    • Fast-prototyping and testing
    • Agile experience a plus
At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 
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