UX Design Lead Trainer
Growth Tribe
Posted 3 years ago
Growth Tribe is scaling its product offerings and looking for a Lead trainer & coach to maximise the learning and business outcomes for our clients. This role exists at the intersection of Learning Design, Teaching, Coaching, and User Experience Design. Success in the role requires working closely with other coaches, trainers at Growth Tribe, and improving our 12-week immersive UX design course in a data-driven and innovative way.
As a UX design lead trainer & coach, you deliver coaching for high-value clients, provide insights to the Head of Learning Studios and contribute to the ongoing discovery, development, and delivery of scalable UX training and coaching products.
Responsibilities
- Design the full learning experience from A-Z including lectures, workshops, challenges, study guides, tutorials, coaching frameworks, and assessments
- Keep pace with developments in the industry, UX design best practices, and sharing knowledge with the team
- Deliver one-on-one coaching to up to 13 participants per course, 4 times over 12 weeks with 1h per session
- Lead the other UX trainers and coaches to ensure the success of product iterations, product delivery, and customer experience
- Manage the product roadmap and priorities of the 12-week UX Course
- Measure quality of all aspects of the learning experience
- Oversee collection of use cases and customer feedback on successes and failures
- Maintain a high NPS, Satisfaction score, completion rates and level of use cases
- Deliver training and facilitation from 18:30 - 21:30 up to 2-3 times per week (maximum)
- Offer a few hours of support on our slack community every week
Skills Needed
- Alignment with and passion for Growth Tribe’s mission to teach people the skills they need to grow their career and business.
- At least 2–3 years of experience working in User Experience Design.
- Fluency in some or all of the following topics: User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Visual Design, Wire-framing, Prototyping, Analytics and Optimisation, Mobile UX, and/or HTML/CSS/Javascript.
- Impressive portfolio containing visually appealing work that has shown to drive results for Medium / Large clients (preferably some well-known clients).
- Knowledge of the competitive landscape, and industry players/leaders in UX.
- Competency in product/project management tools and common communications tools like Slack
Perks
- Work in a very fast-paced environment with a lot of young people and more than 41 different nationalities
- Lots of room for personal and professional development inside a scale-up
- A yearly training budget of €1500 euro per year
- Great office in the heart of Amsterdam at the Marine terrein
- Free daily lunch, fruit, snacks and tasty coffee
- Leased laptop & other teach/subscriptions you might need
- A discount on your gym membership (OneFit)
- Weekly team activities (even virtually) to keep the spirit high
Sounds like you? Well… what are you waiting for, apply!
We can’t wait to meet you!