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Senior Product Designer

Coursera

Coursera is a leading online learning platform for higher education, where 77 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.

The Product Design team is responsible for creating core learning experiences for our consumer, enterprise and university partner customers. The Growth & Consumer (monetization) product design team focuses on creating value for our diverse customer base across a global ecosystem. We create experiences to acquire new customers, meet the customers where they are in their career path and learning curve. Our team helps  discover Coursera’s various learning offerings, activate, retain customers and define the strategies for growth and revenue models. We work closely with Product, Engineering, Research, Data, Consumer Marketing, Brand & Creative. We are focused on product-led Growth (different from designing for growth marketing). Experimentation and working across a portfolio of big bets and optimizations is core to our approach in creating sustainable, scalable growth models across our various target audiences. 

We are looking for a Senior Product Designer with a strong experience in Visual/UI skillset to solve for international business growth and customer delight. This is a full-time position based out of Toronto, Canada and we are open to working remotelywithin a reasonable time zone difference.

Check out life at Coursera on The Muse!

REQUIRED: Portfolio featuring examples of UX design, UI/ visual case studies and any examples of Product design for growth is highly valuable (please link a personal website or portfolio). 

Your Responsibilities:

    • Leverage your product, interaction, and visual design skills to create delightful experiences that empower learners in global markets
    • Partner with product managers, content designers/ UX writers, engineers, data science, research, marketers and brand to connect the value proposition of Coursera’s core product offering to its customers
    • Envision new product-led experiences based on user insights and product goals
    • Able to design for multiple projects at a time, managing time, goals, and cross-functional collaboration effectively
    • Create scalable user experiences across platforms and for global audiences that drive business growth
    • Plan and articulate design experiments to help create an iterative approach to product-led growth design
    • Employ effective use of qualitative and quantitative (metrics/ data) insights to inform design decisions
    • Understand and experience in using qualitative research methods and strong collaboration with a researcher
    • Ability to influence design decisions with cross-functional stakeholders and being an advocate for the customer

Basic Qualifications:

    • 7+ years of industry experience in product design with focus on creating experiences to drive conversion via customer empathy

Preferred Qualifications:

    • Use of visual design skills with a given UI pattern library
    • Experience in a test-driven environment (A/B testing) to help inform design direction
    • Comfort using Figma and for remote work our team is set up with Miro
    • Experience designing across platforms: web and mobile responsive
    • Experience designing for subscription products
    • Experience designing products for a global audience, cultural sensitivity, global EQ/ IQ
    • Experience in a test-driven environment (A/B testing) to help inform design direction

If this opportunity interests you, you might like these courses on Coursera:

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

Please review our CCPA Applicant Notice here.
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