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Lead UX Designer

ION Group

We are looking for a talented Lead UX Architect to join our newly created User Experience team and help establish UCD within a division of the organisation.
We are looking for someone who is an expert in user-centred design, motivated and enjoys learning new concepts in complex domains.
You will apply UCD techniques to understand ION’s customer needs, business goals and technology capabilities to deliver market-leading products which have the highest impact, usability, and success.
Enjoy a hybrid work culture that offers the best of remote flexibility and in-person collaboration.

What you’ll be doing

Putting users at the centre of a flexible design process to solve complex business problems
Researching and analysing customer needs, goals and pains
Using these insights to create user journeys, concepts, sketches, wireframes, and interactive prototypes as appropriate
Advocating for UCD and demonstrating the value through the rationale behind your research and design decisions
Being the voice of the user in product decisions and being comfortable challenging an “it’s always been done this way” mindset
Collaborating with a Visual Designer who will create the final pixel perfect visual designs
Providing Engineers with verbal and written guidance to build the proposals and collaborating with them to ensure the workflows meet the users’ needs and interactions are consistent
Collaborating closely with the wider UX Design team for consistency and alignment
Contributing to and evolving our design system and UX Architecture methods and processes
Helping establish an inclusive, collaborative and creative team culture


What we are looking for

Experience designing complex products with significant scope
Someone comfortable delivering in a complex stakeholder environment
8+ years of UX experience
Preferably have a Bachelor’s or higher degree in HCI, Design or a related discipline, otherwise being able to demonstrate deep knowledge of the UX practice
Expertise in user research and design methods to understand the current experience and propose the future experience
Experience working collaboratively with Product Managers, Designers and Engineers
Very good level of spoken and written English
Energy and passion

A portfolio demonstrating how you work as well as your deliverables is needed



Who we are:

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.


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