NCARB is hiringSenior UX Designer

Full TimeUX Design
Posted 2y ago


Position at NCARB


Job Title:

Senior UX Designer 


Information Systems

Reports To:

Assistant Vice President, Product Management

FLSA Status:


Direct Reports:

Salary: Starting at  $140,000 (DOE)

Work Location 

Washington, DC Metro Area or US Remote.


The National Council of Architectural Registration Boards (NCARB) is a nonprofit organization made up of the architectural licensing boards of 55 U.S. states and territories. NCARB, in collaboration with licensing boards, facilitates the licensure and credentialing of architects to protect the health, safety, and welfare of the public. Learn more about NCARB and how we achieve our mission by clicking here.

About the Position

The Senior User Experience (UX) Designer works collaboratively with colleagues and across the Council to design new products, and iterate and improve on the experience of existing ones. In collaboration with the Product Development Team, the Senior UX Designer will guide the design and overall functionality of NCARB’s product offerings to ensure a great user experience.

They will be involved in every step of the design process informed by the vision of the Product Manager and under the guidance of the Assistant Vice President, Product Management. They will work collaboratively with Product Management, UX Designers, Developers, QA Analyst, Data Science, and other stakeholders to identify challenges, opportunities, and solutions. They’ll lead larger design projects, working with other members of the UX team and providing mentorship, to bring these solutions to life.

Essential Duties and Responsibilities include the following. Other duties may be assigned.


  • Consult with and keep supervisor informed on the status of all projects
  • Build coalitions internally and externally (with peers, team members, Member Boards, volunteers, collateral and associated organizations, etc.) to share best practices and achieve common goals
  • Facilitate cooperation and teamwork throughout the organization
  • Communicate and operate in an open manner so that information and actions are clear and visible.


  • Embrace ownership and take responsibility for the outcomes
  • Follow through on commitments. Be open to feedback and flexible to changing needs, priorities, and resources
  • Participate in outreach events as needed 


  • Treat customers and colleagues in a fair and equitable manner
  • Reinforce organizational branding throughout the Council
  • Consistently exercise sound judgment; and, professional, expert, courteous, respectful, and responsive service to internal and external stakeholders. 

Core Responsibilities – Department Specific

  • Help to drive the strategy and vision of our products; leading to a consistent and efficient end-to-end experience for our customers, admin users, and stakeholders.
  • Lead large strategic design projects, defining long-term vision for our products, working collaboratively with Product Manager, UX, Assistant Vice President, Product Management, and the development staff.
  • Collaborate and build partnerships with UX and other product team members, the customer service team, senior internal stakeholders, and of course: our customers and users.
  • Work with the software development team to establish feasibility for strategic design proposals.
  • Lead large tactical design projects. Working with product and junior members of the UX team to bring phases of our experience vision to life.
  • Mentor junior members of the UX team
  • Assist with UX Strategy and DesignOps


  • Bachelor's Degree in Interaction Design, Graphic Design, Human Computer Interaction (HCI), Visual Design, or related field; or a combination of substantial related experience, training, and education may substitute.
  • 5 or more years of relevant experience on a cross-functional product team — designing technical products: enterprise applications, complex data visualizations, or developer tools
  • Provide portfolio of work capturing design process.
  • Experience in standard UX software such as Figma, Sketch, InVision, Axure, etc. (Adobe Creative Suite is a plus). Basic HTML5, CSS3, with cross-browser, cross-platform compatibility. JavaScript skills is a plus but not required.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Great storytelling abilities and compelling presentation skills. You can clearly articulate the design problem, the tradeoffs you've made in your solution, and the impact of different approaches.
  • Willing and able to come up to speed quickly in a complex domain. You have the curiosity and willingness to dive into the technical details when needed.
  • Aptitude for workshop and participatory design session facilitation
  • Enthusiasm for cross-functional team collaboration
  • Strong prioritization skills.
  • You are comfortable making decisions without all the information and can quickly regroup once a misstep is discovered.


NCARB's employees enjoy a comprehensive set of benefits that include strong support for health and wellness, some nice perks, and professional development. 

Some highlights include:

  • Competitive pay
  • Medical, vision, and dental Benefits
  • Paid parental leave
  • Employee Assistance Program
  • Life and disability insurance
  • 401k Safe Harbor contribution
  • Tuition assistance
  • All-staff outings and retreats
  • Full access to LinkedIn Learning, supporting self directed/curated professional development 

COVID-19 Vaccination Policy

As of November 1, 2021, all employees must be fully vaccinated for COVID-19. NCARB will provide an exception to this vaccination requirement only for employees with an approved medical or religious exemption.

NCARB is an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. NCARB is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.

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