Upstream is hiringUI/UX Designer

Who we are

We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers and boost their revenues.

Think of performance marketing but on steroids as our top-notch marketeers and engineers build digital journeys through an omnichannel marketing approach like no other. Currently we work with the biggest names in Telco, Insurance, Education, FMCGs and Retail in over 45 countries in Latin America, Africa, the Middle East and South-East Asia.

The role
The role of UI/UX Designer is to oversee and contribute to the creation, evolution and customization of our state of the art MarTech platform, alongside mobile-optimized applications and websites, to ensure seamless customer experience and successful implementation of UI/UX best practices and principles across all our digital platforms and products. The role reports to the Senior UI/UX Designer and is based in Gerakas, Athens HQs.

The right candidate will:

• Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes for all digital products, based on our Design System
• Understand product specifications, user psychology, and business goals aiming for a compelling overall vision of the user experience
• Conceptualize original ideas that bring simplicity and focus on the end-user
• Suggest UI improvements to the existing features by working with internal teams, seek their feedback, and incorporate it in design revisions
• Execute all visual design stages from concept to final hand-off to engineering, keeping projects on track
• Conduct competitive benchmarking activities (e.g. User interviews, Usability tests) to establish and promote design guidelines, best practices, and standards
• Create wireframes and prototypes to test and validate ideas and concepts, by analyzing internal and external data (performance, A/B tests, etc.)
• Work closely with the product team, account managers, engineering & QAsBe continuously informed on UX trends, evaluate their relativity to Upstream’s need, and identify ways to implement the best ideas to the end-product.
• Occasionally support in digital marketing banners/landing pages

• 1+years of experience in user-centered design, visual design, user interface design, and usability engineering
• Bachelor's or Master's degree in a design-related field, or equivalent experience
• A portfolio of professional UI/UX design work for both web and mobile platforms
• Experience in delivering wireframes, user stories, user journeys, mockups, interactive prototypes, design specifications optimized for a wide range of devices, screens sizes, and interfaces
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS/Android principles, Design Systems, Adobe Creative Suite, etc.
• Experience in working with design systems, style guides, and documentation
• Experience using analytics, A/B testing, user research, and other approaches to help make decisions and iterate on the product
• Excellent problem-solving skills and familiarity with technical constraints of responsive web and mobile apps
• A team player that can also work independently
• Excellent command of the English language
• Strong organizational skills and ability to handle multiple projects simultaneously

We offer a competitive base salary and benefits, including private health insurance plan, transportation fees, meal vouchers, and mindfulness program subscriptions. The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast paced environment.

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Upstream is an equal opportunity employer. The Company does not discriminate on the basis of race, colour, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.