Pop is hiringSenior UX Designer

Posted 1y ago
About Us

Pop is a groundbreaking Community Buying network bringing you closer to your friends & neighbors through shared, exclusive access to the freshest seasonal produce and finest artisanal food & drinks the Bay Area has to offer!

Our dynamic, community-driven shopping structure brings customers closer to their friends, neighbors & food producers through shared, super convenient delivery directly to their doorsteps! As one of the early members of Pop, you will have a significant role in shaping the direction of our business. This department can be very fast-paced and requires self-motivated candidates.

 In this role you will be highly skilled, organized, and compassionate about our products. It will be important that you are able to pivot quickly, adapt to new people and environment, be tech savvy and wear many hats in a fast paced environment.  

With that said, have you worked in building user experiences that drive action?  In this role, you will need to apply user centered design thinking principles to create compelling customer experiences. This person needs to exhibit courage and provide strong perspectives in regards to the interaction of consumer behaviors in relation to designed interactions. The ability to clearly communicate ideas and designs to end users and the product team members is critical. This role will require you to create innovative product designs in collaboration with product owners, partners, and engineering to understand business requests, desired outcomes, and create innovative product visions.


    • You will Illustrate design ideas using storyboards, process flows, and sitemaps
    • Design everything from high level flows, to detailed wireframes, to high fidelity mockups, to clickable prototypes to express vision
    • Research and conduct informal testing to validate design directions and inform new thinking for key features. 
    • You will collaborate with product team members to design solutions for complex problems, present designs to stakeholders and product owners and contribute to improving design team tools and processes
    • Assist in defining alternate solutions for the business problem as needed. 
    • Understand the key dynamics of mobile UI design to achieve viral loop dynamics
    • Run and optimize A/B tests and conversion/funnel optimization from a product design perspective


    • 6+ years Product Design Experience
    • BA/BS or advanced degree in UX Design, Product Design
    • We need both a strategic thinker and a diligent tactician but also someone comfortable in a startup environment with a strong UX and Product Design background.
    • Strong experience with Figma and other design tools
    • Ability to prioritize tasks and goals independently,
    • Experience in user interviews,
    • Design thinking principles
    • Proven skills in building and improving campaigns to drive value
    • Experience working in an environment with users at scale
    • Track record of influencing with data and strong execution
    • Phenomenal cross-group collaborator, self starter 
    • Former Reforge Program Participant

Preferred Attributes

    • Communicates ideas and designs to end user and product team members
    • Advocates for user-centered design in all products
    • Pays excellent attention to quality and detail
    • Ability to multitask well
    • Thrives on challenges and in ambiguity

Ideal Characteristics

    • Believes in our mission and cares about what we’re trying to achieve
    • Excellent communicator – written and oral
    • Analytical – can find meaning in numbers, and be a data-driven decision-maker
    • Excellent time management and organizational skills
    • Adept at learning web-based tools
    • Resourceful
    • Figures out how to achieve results creatively with finite resources
    • Thrives in a nimble, lean, unstructured, fast-paced startup
    • Works collaboratively and energetically
    • Impeccable integrity and ethical standards.
    • Self-aware, accepting, honest, open, polite and respectful of others
    • Delights in delighting customers

You’ll get to experience working at a fast growing startup with a diverse group of people. We have a transparent company culture with a flat structure and a high career growth trajectory. We also offer benefits such as medical, dental, vision, 401k plan, long-term and short-term disability, parental leave, and vacation. We encourage you to apply; it’s an exciting time to join! 

Pop is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.

We are aware that feelings of imposter syndrome or worries of not being the perfect candidate can deter one from applying. We would still love to hear from you, so if you are interested in this role, we encourage you to apply!
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