Senior Product Designer
Slang.ai
Posted 1 year ago
Voice UX/UI is the future, and the intersection between voice and screen is an exciting new product design frontier that we at Slang are poised to innovate in.
We’re looking for a Senior Product Designer to take the Slang experience to the next level. The Slang experience is three-fold, listed in priority order for this role:
- Our screen interfaces are the tools our customers use to configure their implementation of their Slangsistant
- Our visual brand identity is forming as we go, and we value consistency and cohesion in every touchpoint, from a simple email to our most complex interfaces
- Our voice interface is our core product and we are serious about making it the best experience in market by building auditory experiences that are not only useful but delightful and captivating
We are obsessed with the look, feel, functionality, and form of the experiences we craft in order to meet our user’s needs. We believe that Product Design can set Slang even further apart from the pack, and we are eager to establish Product Design’s voice, influence, and impact within the company, so that the user’s voice remains at the heart of what we do. We are early in this journey, and this is a great opportunity to have wide ranging reach and influence over our entire product, processes, and people.
We are obsessed with the look, feel, functionality, and form of the experiences we craft in order to meet our user’s needs. We believe that Product Design can set Slang even further apart from the pack, and we are eager to establish Product Design’s voice, influence, and impact within the company, so that the user’s voice remains at the heart of what we do. We are early in this journey, and this is a great opportunity to have wide ranging reach and influence over our entire product, processes, and people. As a Senior Product Designer, your primary responsibilities are three-fold:
1. Discover. Identify and validate user problems informed by our goals and business objectives. Continuously gather data to unearth and support the “why” behind the user problems to help channel the user’s voice in all conversations.
2. Eplore. You’ll rigorously explore design solutions to the problems you’ve helped to validate, in a way that maintains sight of our goals. We believe that visualization is Design’s superpower and you’ll be expected to wield it proficiently. You’ll collaborate with Product and Engineering as you explore design solutions, and channel the voice of the customer in everything you do.
3. Craft. Execution at Slang requires close partnership with engineering to help deliver value to our users. As an integral part of a cross-functional product development squad, you’ll be expected to represent Product Design across all phases of a project, from inception to execution. Working empathetically with your engineering partners to understand constraints, articulate trade-offs, and advocate for the best user experiences occurs across all phases.
You. will design experiences predicated on our strategy, self-initiated user research, data, an awareness of industry trends, your knowledge of user behavior, and your keen eye for visual craft.
You will work collaboratively, and lead all conversations about user experience by actively seeking out and surfacing problems, rigorously exploring a range of solutions to the problems at hand, clearly communicating the trade-offs in the approaches being evaluated, listening empathetically to the inputs of your partners, and above all, channelling the voice of our users.
Responsibilities
- Execute on our roadmap to deliver value to the same users you glean insights from.
- Iterate rapidly based on user feedback, data, stakeholder feedback, and squad input.
- Command visual ‘language’ as a communication tool to collaborate on the best solutions.
- Help shape your team’s roadmap by understanding and advocating for the needs of our buyers and sellers.
- Make people-centered design decisions informed by data and user research.
- Validate and test hypotheses by doing lightweight research directly with buyers and sellers.
- Create comprehensive mobile solutions to customer problems that deliver meaningful value to our customers and material impact for the business.
- Elevate Product Design across our company through communication, facilitative collaboration and demonstration of design rigor.
Qualifications
- Have a minimum of 3+ years of in-house product design experience
- Experience communicating design decisions and processes openly, clearly, and confidently, regardless of the audience—engineers, PMs, executives, other designers, partners, etc.
- You understand why design systems are vital and have experience establishing and maintaining them
- Advocate for the importance of solving real customer problems, and has partnered with research teams—or better yet, led their own research efforts—to validate and inform product thinking.
- Uses qualitative research and quantitative insights to inform design decisions.
- Delight in creating sketches, prototypes, research plans, and experiments to validate ideas and opinions.
- Capable of wearing many hats
- Strong visual design. You can jump in and do the work of a visual designer without hesitation.
Benefits
Competitive pay, generous equity, healthcare fully comped, generous vacation, conference and education reimbursement, and career coaching (if you want it!). We're also always listening to our employees to find the perks they would like most so we're open to your ideas! Quarterly off-sites.
Our Vision
Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang.ai. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).
We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.
Our Values
Build for better. If it doesn't make life better, we don't build it. We're obsessed with the experience of not just our end-users and their customers, but also our employees and anyone affected by what we create.
Collaborate playfully. You won't find any downers here. We don’t have a tiny violin. We're all on the same team, and we act like it. We support each other, joke around (appropriately), and keep our egos in low orbit. We dance when the music isn't playing and invite others to join.
Keep growing. Growth requires an environment that encourages it and people who crave it. We lay the groundwork for both. By welcoming diverse perspectives that challenge our own thinking, we can amplify our individual and collective potential.
Give a sh*t. Everyone is an owner. We dive into any problem head-first and keep ourselves and others accountable. Why? Because we care about doing right by our end users, our customers, and all other stakeholders.
Make lightspeed look good. Moving fast allows us to better serve our customers and outrun the competition. Sometimes we drop the baton, but instead of getting upset about it, we learn and adapt. And even as we rocket ahead, we don’t sacrifice quality or settle for crappy code or poor design.