OpenInvest is hiringLead UX Designer

Full TimeUX Design
Posted 11mo ago
OpenInvest, a J.P. Morgan Chase company, is a values-based financial services leader with a mission to align capital with social and environmental values. Founded in 2015 by FinTech and ESG veterans, OpenInvest’s platform unlocks a personalized and engaging end-to-end client experience, including dynamic custom indexing, impact reporting, proxy voting, and more. 

Formerly a Public Benefit Corporation and supported in our mission by some of the biggest names in Silicon Valley like YCombinator, Andreessen Horowitz, and QED, OpenInvest was acquired by JPMC in June of 2021.  JPMC services are used in half of all American households: join us to help design and offer sustainable finance solutions on the greatest scale, nationwide and across the world.

Visas: OpenInvest is unable to apply for new visas for candidates, but existing visas can be transferred
Note to candidates: You will be hired as an employee of J.P. Morgan Chase
Location: Anywhere in the US

We are looking for a Lead UX Designer who is a self-motivated, outcome-driven systems thinker to help us shape the design experiences that cross different applications across the JPMC platform. In this role, you will partner closely with cross-functional teams from Product, User Research, ESG Research, and Engineering to contribute toward the long-term vision and short-term objectives that build into a comprehensive vision for the product and ecosystem focused on value-based investing. 

What You’ll Do:

    • Create the experience strategy and set the design direction for a program of design work that delivers on the user needs and business goals
    • Lead workshops with cross-functional partners to identify customer problems, facilitate journey mapping and storyboards, and create “Northstar” experiences to make strategies concrete 
    • Own every aspect of design, from solving user challenges via sketches, wireframes or prototypes to delivering pixel-perfect UI 
    • Balance strategic and tactical decisions making when developing design solutions, effectively communicating with persuasion to influence key decisions
    • Lead design discussions and conduct regular design reviews to drive consensus among designers, engineers, and product management
    • Partner with user researchers throughout the product life cycle and utilize quantitative data and qualitative feedback to inform iterative design decisions 
    • Partner with product managers and engineers to contribute to the roadmap and backlog ensuring strategic alignment and efficient working processes
    • Work closely with engineers to ensure high-quality implementation of designs in the final product delivery
    • Mentor, coach, and contribute to our team culture and process

Who You Are:

    • 8+ years of experience as a UX Designer with a diverse portfolio showcasing expertise in interaction and design principles and problem-solving skills
    • Can direct self and others in both planning and structuring the work and executing on the design work
    • Experience leading a program of design work through full product development cycles 
    • Strong facilitation skills and experience employing a variety of methods and techniques to run design-led workshops
    • Strategic mindset with a systematic thinking approach to make the complex simple
    • Comfortable with ambiguity 
    • Proven track record of taking initiative, leading the end-to-end design process, and delivering against tight timelines
    • Effective communication skills, building consensus with cross-functional stakeholders
    • Bachelor’s or higher degree in human-computer interaction, user experience, interaction design, product design, visual design, or equivalent combination of education and experience

Nice to Haves:

    • Familiar with accessibility standards and experience delivering designs that meet AA accessibility standards
    • Experience designing complex enterprise products
    • Fintech experience
Company Culture 

OpenInvest’s core values are:
·  Pursuing a challenging mission
·  Thriving on transparency
·  Maintaining high standards of integrity
·  Guaranteeing the right to be heard
·  Prioritizing personal growth
·  Prioritizing diversity and inclusion

We aim to build a culture just as open and accountable as our products. We hold ourselves and our colleagues to high standards in how we treat each other, our communities, and our clients. As part of our team, you are willing to work hard, handle various responsibilities as necessary, and be passionate about long-term, company-wide goals. OpenInvest is an Equal Opportunity Employer. We value a diversity of perspectives and backgrounds in our team and culture.

OpenInvest is committed to supporting the needs of its candidates and employees. Please don’t hesitate to ask if there are any accommodations we can make for you either during the hiring process or upon joining the company.

 Additional Information
· We also encourage you to apply for this opportunity on the JPMorgan Chase Careers page.
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