PetLab is hiringUX/UI Designer

Full TimeUI/UX Design
Posted 4mo ago


Title:  UX/UI Designer

Location:  Hybrid or Remote in UK with monthly travel to our central London Office

Position: Perm

About Petlab Co

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue in 2022 without any external funding. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. And it is the ideal place for an ambitious, hardworking, animal lover who wants to progress their career rapidly.

A Day In The Life…We are looking for a passionate and hands on UX/UI designer to join our small but highly ambitious design team. Reporting in to the Head of Design you’ll focus on working on many aspects of the business with a strong focus on performance and optimisation.This is an amazing opportunity to join a value and mission led team at an exciting high growth business. In this role you’ll be able to see the impact of your work and be able to both own and see out projects from start to finish, using performance data and insights to guide your design-thinking. You’ll also have the opportunity to roll out an exciting rebrand which the team will be leading later this year.

We move and think fast so it’s important that you are able to thrive in a fast-paced environment and are happy to roll up your sleeves to do whatever it takes to support the team in every way possible. If that sounds exciting - we would love you to join our pack!Your day to day will look a little bit like this…

  • UX-Driven Design: Apply UX principles to conceptualise and design high-performance customer acquisition and retention pages. Working closely with our Growth Team to analyse performance and testing data to continually optimise designs.
  • Visual Asset Production: Generate high-quality visual assets for digital marketing, CRM , and website updates, ensuring alignment with the PetLab Co. brand across diverse platforms.
  • Brand Guardian: Uphold PetLab Co.'s brand integrity, acting as a brand ambassador to maintain quality, consistency, and exceptional standards on all platforms.
  • Collaborative Ideation: Engage in collaborative sessions with the design team to ideate and align designs with business objectives, fostering innovation and cross-functional collaboration.
  • Presentation and Iteration: Confidently present and refine designs based on feedback, aligning with brand guidelines and user expectations through an iterative design process.
  • Knowledge Sharing: Collaborate with the design team to share insights and best practices, contributing to a dynamic and innovative design environment.
  • Trend Awareness: Stay updated on current design trends to keep PetLab Co. ahead in the pet supplements industry.
  • Personal Development: Take ownership of personal development, actively seeking growth opportunities and staying current on design tools and industry best.


What You Need…

  • Proven UX/UI experience in within a Direct-to-Consumer, B2C or ecommerce company.
  • Strong portfolio showcasing UX/UI design, performance marketing assets in a diverse range of projects.
  • Proficiency in design tools; Figma and Adobe Creative Suite.
  • Excellent communication, collaboration, and presentation skills.
  • Ability to manage multiple projects, prioritise effectively, and meet tight deadlines.
  • Ability to work to tight deadlines and work through multiple iterations to the campaign objectives
  • Creative and strategic thinker. Able to ideate alternative solutions and strategies


  • Private Health Care through Vitality
  • Generous Annual Leave - 28 days + public and bank holidays
  • Flexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office!
  • Help@Hand – Employee Assistance Programme
  • Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
  • Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
  • Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin twice a year.
  • Generous Learning and development budget – We always want you to keep learning.
  • Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office.
  • Working Environment – dogs are welcome!
  • Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary.
  • Gympass – All in one subscription bringing you the largest selection of gyms, studios and apps.
  • Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance.
  • Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity.
  • Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental.

Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!

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