MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities. MentorMate Paraguay was established in 2023 after the acquisition of Software Natura and is the Latin American headquarters of our global digital transformation consultancy efforts.

As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.

About the Role

We are looking to hire a skilled and motivated UX Researcher to join our team at MentorMate and to work on a large healthcare project. This role will involve conducting comprehensive user research to understand and analyze user needs, behaviors, and preferences. You will be an integral part of our design team, collaborating with designers, product managers, stakeholders, and engineers to develop products and services that deliver exceptional user experiences. To be successful, you should have a strong passion for understanding user needs, possess excellent analytical skills, and thrive in a collaborative work environment.

Responsibilities

Conduct research to identify user needs, behaviors, and preferences that inform product and service design.
Design, develop, and execute research plans, including usability tests, interviews, and surveys.
Analyze user research data to extract insights and present clear findings to stakeholders.
Stay updated on UX trends and industry best practices.
Work closely with designers, product managers, stakeholders, and engineers to create user-centered solutions.
Use research methods such as A/B testing, rapid prototyping, and usability testing.
Help develop user experience design strategies and concepts.
Support the creation of user flows, wireframes, and prototypes.
Mentor junior UX researchers and provide guidance.
Prepare and present user research reports to stakeholders.

Requirements

2-4 years of relevant professional experience.
High degree of creativity, empathy, and passion.
Excellent communication skills, including storytelling, visualizing, and the use of qualitative and quantitative data to gain support for initiatives and inspire enthusiasm for execution.
Ability to drive clarity on the largest and most difficult projects.
Proficient in user research, interaction design, visual design, and information architecture.
Excellent verbal and written English skills.

Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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