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Description

Title: Senior UX Specialist

Location: Remote

Terms: Full-Time

Clearance: Public Trust

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people firsts, and providing a flexible work environment, our employees have higher moral, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.

Description

As a Sr. UX Specialist, the ideal candidates must have experience with the full user experience research and design lifecycle for business software applications and websites, from UX research, feature conception, wireframe/storyboard iteration, and UX prototyping.

Responsibilities:

Understand and apply Human Centered Design (HCD) methodologies to conduct UX research with system end users and design user experiences that meet user needs
Synthesize customer requirements, user needs, business objectives, and technical constraints communicated by stakeholders to generate design artifacts that advance the user experience and promote usability
Create thoughtful and impactful UX design concepts, wireframes, flows, information architecture, prototypes, and UI patterns

Lead collaborative design reviews and conduct usability testing to refine UX design artifacts
Successfully communicate research findings, conceptual ideas, detailed designs, rationale, and usage guidelines, both verbally and visually
Collaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needs
Interact extensively with customers and users, with a strong ability to make succinct and well-reasoned arguments for designs that benefit users
Work closely with software engineers to identify implementation approaches that balance user experience/usability goals with technical cost

Requirements

Education:

Bachelor’s degree in UX or Interaction Design, Graphic Design, Human Factors, HCI, HCD etc. or equivalent work experience. Masters preferred.

Experience:

8+ years of experience conducting UX research and creating UX designs across a variety of digital channels
Experience reporting results of UX research using artifacts such as personas and journey maps

Fluency with wireframing tools (primarily Figma)
Full understanding of U.S. Web Design Standards and accessibility requirements
Agile and/or Lean knowledge and experience
Portfolio of UX design and research artifacts
Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around design artifacts such as user flow diagrams, prototypes, comps/mock-ups, interactive wireframes, etc.

Very strong verbal and written communication skills and extensive experience interacting with customers and users
Experience with working as part of a Scrum (or other agile methodology) development team

Ability to obtain a minimum of Public Trust Clearance

Desired Qualifications

Experience creating UX designs for large-scale, enterprise websites with 25,000+ pages of content and complex business applications

In addition to UX design core skills, the ideal candidate will have experience designing journey maps, personas, and design-thinking artifacts

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.

Join us at RIVA Solutions, where your talents are valued, and your growth is our priority.

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Senior UI/UX Designer

Employment Type: Full-Time, Experienced

Department: Information Technology

CGS is seeking a Senior UI/UX Designer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

-Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems.

-Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment.

-Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions.

-Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders.

-Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications.

-Create scalable design resources to aid in project collaboration and the expansion of ECS creative services.

Qualifications:

-Bachelor's Degree.

-Must be able to obtain a Public Trust.

-Strong UX design experience.

-10+ years combined professional design experience (UCD, UI/UX design).

-Strong online portfolio that showcases the candidate’s ability to make research-driven decisions in the design of responsive web and mobile applications.

-Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence.

-Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards.

-Advanced understanding of user personas, user flows, affinity mapping, and other research tools.

-Strong understanding of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation).

-Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations.

-Experience designing web and mobile applications that are compliant with 508 and US Web Design System (USWDS) standards.

-Experience prioritizing features while accounting for user goals and business requirements.

-Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups.

-Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages.

-Self-starter, motivated, confident and has ability to work independently as well as in a team environment.

-Success on projects designed from scratch as well as redesigns for established platforms or products.

-Experience mentoring/leading junior designers.

-Advanced coding knowledge (HTML, CSS, and JS).

-Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop.

Ideally, you will also have:

-Excellent interpersonal and client focused skills— interacts well with all levels of staff and partners with a positive and enthusiastic attitude.

-Experience using Agile methodology to manage projects.

-Experience creating and modifying data visualizations.

-Proficient in Microsoft Office Suite.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

-Health, Dental, and Vision

-Life Insurance

-401k

-Flexible Spending Account (Health, Dependent Care, and Commuter)

-Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com

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