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Senior Product Designer

Atlassian

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

Atlassian is one of the fastest growing software companies in the world, with millions of customers across our products (Jira Software, Jira Service Desk, Confluence, Bitbucket, and now Trello, to name a few). We’re continuing to invest heavily, in a bid to bring out the best in every team. We're growing our design team globally and searching for hardworking, designers and design managers.

About the role
We're specifically searching for a Product Designer to join the Growth team in Mountain View. A cross-product team that focuses on growth for the Atlassian product suite. This team's mission is at the seams, how we connect the value of Atlassian products, and enable how users collaborate with each other. This role is focussing on how we tell the story of ‘better together’ for Trello alongside the Atlassian product suite.

In this role you’ll:

    • Work closely with product managers, engineering and other stakeholders to define product strategy and champion the user experience in our products.
    • Steer the strategic design direction of how Trello best integrates with our Product Suite.
    • Be a strong storyteller. You’ll also need strong facilitation and collaboration abilities, a flexible and friendly approach to working with teams, and the attitude to always strive for the best outcomes.
    • Facilitate workshops with engineers and product managers to establish project scope and potential solutions to the identified problems in the most effective way.
    • Help your team plan and conduct exploratory user research and effective usability tests.
    • Be informed by data, but know when to lean on intuition to help complete the picture.
    • Move quickly, shipping to learn and bring value to our customers.
    • Influence and shape how we we go about our work, ship product and drive the product roadmap.

To be successful, we expect you to:

    • Have 5+ years of hands-on professional experience as a UX Designer or Product Designer. Even better: you've got experience with SaaS, or complex enterprise applications.
    • Have a track record of delivering outcomes as a hands on Product designer. Examples of planning, and then driving product direction autonomously are critical.
    • Be capable with research. While we don't expect you to be a researcher, a solid understanding of the techniques required to develop customer empathy, and validate concepts are an important part of the role.
    • Communicate clearly and have a high degree of influence with all kinds of internal partners including senior leadership.
    • Collaborate effectively with other functions, including engineering and product.
    • Be a self-starter with an eye for detail and the ability to get to the root of the problem with a laser focus on the customer.
    • Hands on experience of synthesising Qual and Quant insights.
    • Demonstrate an understanding of framing problems and be able to talk to the frameworks you use to support this.
    • Experience working within an established design system.
    • Have strong executional skills too, and are adept in modern tools such as Figma, Framer, Mural, InvisionApp.
    • Have a growth mindset. Our team moves fast.

It would be beneficial if you:

    • Have experience with SaaS, or complex enterprise applications.
    • Gained experience working on products in an experimental environment (eCommerce, Retail or Travel is a big plus).
    • Have first-hand experience in a Growth team or metric driven organisation.
    • Can demonstrate how you lead & inspire others. You have experience and can show examples of when you gained buy-in from cross functional peers, stakeholders and executives across a business to influence a result.
    • Experience working with Content Strategy an advantage.
    • Any experience in service design principles, such as customer journey mapping a unique advantage.
More about Atlassian
Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira, Confluence, Bitbucket, Hipchat, and now Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.
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