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UX Researcher

Glance

Who are we and What do we do? 

Glance – An InMobi Group Company: 

Glance is an AI-first Screen Zero content discovery platform, and it’s scaled massively in the last few months to one of the largest platforms in India. Glance is a lock-screen first mobile content platform set up within InMobi. The average mobile phone user unlocks her phone >150 times a day. Glance aims to be there, providing visually rich, easy to consume content to entertain and inform mobile users - one unlock at a time. Glance is live on more than 80 million of mobile phones in India already, and we are only getting started on this journey! We are now into phase 2 of the Glance story - we are going global! 

Roposo is part of the Glance family. It is a short video entertainment platform. All the videos created here are user generated (via upload or Roposo creation tools in camera) and there are many communities creating these videos on various themes we call channels. Around 4 million videos are created every month on Roposo and power Roposo channels, some of the channels are - HaHa TV (for comedy videos), News, Beats (for singing/ dance performances) along with a For You (personalized for a user) and Your Feed (for videos of people a user follows). 

Our people philosophy is based on development and growth. We believe in hiring exceptionally smart people, setting them up to crazy challenges, giving them freedom to experiment, learn and grow, and celebrate their success. We do things a bit differently at Glance. We don’t have performance appraisals, we have development conversations. We don’t assign ratings and performance bonuses, we give opportunities and ask about aspirations. And when it comes to looking after our people, we go all out. Our people are special, and we make them feel it!

What’s the Glance family like? 

Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. Glanciers are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion. 

What can we promise?  

We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for Glance and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At Glance, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work. 

Why Join Us? 

You will contribute to creating disruptive and innovative consumer experiences using technology. We value autonomy, collaboration, technical innovation and results-oriented thinking. Glance’s culture is all about rewarding excellence so there are fantastic opportunities for the right candidates! 

UX Researcher

What is Expected ? 
(a) Have a broad perspective of product life cycle to add value at each touch point.
(b) Have the ability and flexibility to carry out Qualitative Research but also collaborate with Data scientists and design Quantitive Research frameworks 
(b) Be able to decide on the Research Methodology and call out when to carry out Exploratory Research vs. collecting insights via light weight Guerilla methods 
(c) Should have the capability to draft Research Protocols, define participant onboarding strategies and survey methodologies, design Research Questionnaires, run pilot surveys etc 
(d) Be able to drive workshops with Product Owners/SMEs, Designers, Developers and Users to learn about needs, derive insights, understand pinpoints and convert them into actionable takeaways 
(e) Conduct A/B testing, Usability tests, map User behaviour, create Mind Maps etc to recommend strategies to increase product adoption or to create consumer stickiness 
(f) Carry out Ethnographic studies, Focus group interviews, create Customer journey maps or adopt Fly on the wall techniques to learn more about User needs and bring them to the table  
(g) Strong advocacy for User needs without having a Researcher's bias
(h) Ability to collate Research data into a precise format or even bite sized information which is easy to comprehend by other stakeholders 
(i) Story boarding capabilities to voice User needs or ability to create Service Design maps would be an added plus.
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