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UX Design Operations Specialist

Bitpanda

Full TimeuxViennaAustriaPosted 4 days ago
Join Bitpanda, Europe’s leading retail broker for buying and selling cryptocurrencies, precious metals and more! Currently, more than two million users are benefitting from our platform. We provide the easiest and fastest access to the world of digital assets. Our goal is to become the #1 neobroker in Europe and to offer our users all the assets they could need for investing, all in one place. Bitpanda just became Austria’s first unicorn start-up, pushing our company’s valuation to $1.2 billion and we have won multiple “Best Startup of the Year” awards. Now, we are accelerating our growth journey and we are looking for you!

Your mission:

As a Design Operations Specialist at Bitpanda, you will be fundamental in helping to shape and maintain our UX practice at scale. This would be both in a strategic role, defining, unifying and communicating processes and tools, as well as in a day-to-day role, completing tasks like maintaining our design system, tracking project progress and liaising with other departments.

What you'll do:

    • Help shape your role and the role of UX in the company
    • Implement strategic initiatives that improve our UX maturity
    • Drive and partake in these initiatives on a day-to-day basis
    • Assist in keeping the team engaged and working at their best
    • Define and take charge of best practices, reviewing and amending our current UX processes and ensuring their adoption
    • Setting up and tracking OKRs for initiatives/product domains

What we're looking for:

    • Persistent, strategic and analytical thinkers with an attention to detail
    • Fierce advocates for customer-focused thinking with a proactive problem-solving mindset
    • Organised, articulate and steadfast attitude
    • Excellent English communication skills, both written and verbal
    • Ideally, previous experience in a similar role, but we are open to people from related backgrounds (e.g. Product and Process Managers, UX Designers)
    • A keen interest in the future of investing

What we offer:

- Competitive salary
- Individual stock option plan
- Exclusive premiums when trading on Bitpanda
- Learning and development budget/possibilities
- Flexible working hours
- Latest hardware
- Gym discount
- Free company health consultations
- Regular team events and a yearly team trip
- Modern office in Vienna’s fintech hub in the 2nd district
- German classes
- Sustainable merch
- And more

Do you like what you are reading and want to find out more? We look forward to meeting you! Please submit your application in English.
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