Mackin is hiringUX Researcher

Description

Our client in London is currently seeking a highly experienced and motivated UX Researcher.

This will be a 6 month contract position with potential for extension.

Our client's work aims to understand the people who will use their products, gleaning insights to drive product direction and strategy. Their methods range from generative to evaluative, ethnography to experimentation, and involve close collaboration between researchers and cross-functional partners.

As they scale the team, they are looking for teammates with a range of expertise from specialists to methodological generalists, with skills in qualitative and quantitative research methods. For this position, they are looking for experienced researchers with strong skills in a range of qualitative research methods.

The right candidates will be excellent communicators, knowledgeable about product development and design, curious about the relationship between technology and society, comfortable in a fast-moving organization, excited to collaborate, and passionate about understanding and helping people. 

Responsibilities:

• Work closely with product teams to identify research initiatives
• Design hypotheses and lead studies that examine both user behaviour and attitudes
• Generate actionable insights that both fuel ideation and evaluate product experiences
• Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
• Communicate results and illustrate suggestions in compelling and creative ways
• Act as a thought leader in the domain of research, while advocating for the people who could use our products
• Work closely with cross-functional partners (product management, data science, analytics, business, design, engineering, etc.) to identify and prioritize knowledge gaps in their understanding of the platform experience and design research that uniquely contributes to solving for those knowledge gaps

Minimum Qualifications:

• Bachelors, Masters, or PhD in human behaviour related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Political Science, etc.)
• 5+ years experience in applied product research
• Ability to create a research plan including logical formulation of a research hypothesis.
• Basic understanding of quantitative, behavioral analysis and statistical concepts
• Ability to ask, as well as answer product and user experience related questions
• Experience with a range of qualitative methods including but not limited to interviews, contextual inquiry, concept testing, and diary studies
• Ability to handle complex information and adapt to a changing environment
• Ability to communicate research results to cross-functional stakeholders with data storytelling, presentation slides, and storytelling

Benefits:

• Competitive salary, with great onsite benefits including canteen with all meals, drinks and snacks included.
• Healthcare contribution and inclusion in company pension scheme
• Work laptop and phone
• State of the art modern offices
• 25 days annual leave (pro-rata) plus paid bank holidays
• Expanding workforce with potential for career progression for top performers
• Working with a company that will make your CV stand out.