UX Designer

An exciting role within our global UX team working on our next generation products and solutions. As a User Experience (UX) Designer, you will work with dynamic and cross- functional Agile development teams who build software for laboratories and hospitals.

The focus of the UX Designer will be on applying your knowledge of software design principles, human factors principles and techniques, and cognitive psychology across CliniSys products that meet exceptional quality standards. A successful candidate will have a passion for quality software, a drive to enable customer satisfaction, and an ability to work effectively in a matrix organization.

Key Responsibilities

• Design and document application user interfaces and/or processes using diagrams, wireframes, and prototypes.
• Collaborate to develop software designs that reflect an understanding of end-user workflow.
• Create and manage common user interface elements such as icons, menus, controls, visualizations, etc.
• Understand product specifications and user psychology to design solutions for both.
• Develop and maintain user interface guidelines and other relevant documentation, spanning thick client, web, mobile, and other types of devices.
• Research personas and investigate user behaviour both onsite and in remote sessions.
• Create wireframes, prototypes, storyboards, sitemaps, and screen flows.
• Work broadly with design, product management, content strategy, and engineering.
• Conduct heuristic and accessibility reviews of screens and applications.
• All other duties as assigned.

Knowledge, Skills, Abilities

• Proficiency in prototyping and visual design programs such as Sketch, InVision, Figma, XD or similar design tools.
• Continued education and research into UX trends, current design strategy, and technologies.
• A love of problem solving, and the ability to communicate with people at all levels of a healthcare organization.
• Ability to prioritize and manage several milestones and projects effectively.
• Experience with both qualitative and quantitative research methods, such as persona development, usability testing, journey mapping, interviewing, heuristic evaluations, and card sorting.
• Ability to design and conduct usability studies— i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users
• Experience conducting user research on-site and through remote interviews with strong interpersonal and communication skills.
• Online portfolio and or case studies preferred.

Education and experience