Sentaca is hiringSenior UX Designer

Full TimeUX Design
Posted 1y ago
How do you feel about meeting new challenges and becoming an agent of change in the telecommunications industry? You will join an energetic team designing, creating and improving a variety of solutions for our customers. We’re looking for a critical thinker that enjoys playing with new technologies, solving complex problems and confidently brings their unique voice and perspective to the table.

We are looking for a senior UX/UI designer who is able to understand our client’s business requirements and any technical limitations, as well as to be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The developer will also be expected to design the overall functionality of the solution, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.

You’ll be taking your design and implementing them, creating both functional and appealing features that address our clients’ needs, working with software solutions built using Javascript-based frameworks (React) - all operating as high-availability, large-scale, critical services.

What You’ll Do:

    • Understand product specifications and user psychology;
    • Conduct concept and usability testing and gather feedback;
    • Analyze user feedback and activity, and iterating to enhance the user experience;
    • Develop personas and usage scenarios;
    • Define the right interaction model and evaluate its success;
    • Create wireframes, storyboards, sitemaps and screen flows;
    • Find creative ways to solve UX problems (e.g. usability, findability);
    • Work with UI Developers to implement attractive designs;
    • Assist with content development;
    • Keep abreast of competitor products and industry trends;
    • Provide timely and actionable feedback as a part of the peer performance review process; 
    • Assist Sentaca recruitment by participating in the interview process as an interviewer when required;
    • Contribute to the Sentaca Knowledge Base by creating, editing and sharing documents and materials about projects, best practices and/or relevant technology as discussed with the VP of Software Solutions;
    • Participate in strategy and ideation sessions related to agile initiatives;
    • Participate in industry events as a subject matter expert or in a professional development capacity to keep abreast of industry trends and best practices.

You’re an experienced UX/UI Designer and have experience with the following:

    • Proven experience as a UX Designer, UI Designer or similar role;
    • Strong portfolio of design projects;
    • Background in project management and research;
    • Familiarity with interaction design and information architecture;
    • Proficient in design software tools (e.g. UXPin, Balsamiq);
    • Knowledge of HTML/CSS -  JavaScript is a plus;
    • Problem-solving aptitude;
    • Analytical mind with a business acumen;
    • Completely fluent in English language both written and verbal at a professional level (this is a client facing role);
    • Experience in Agile development and familiarity with sprint planning, demos and retrospectives.
    • Position is based in Toronto

Nice to Have Skills/Experience:

    • Familiar with web and experience analytical tools;
    • Bilingualism in French; 
    • Experience working with Agile/Scrum software development teams;
    • Experience in telecommunications industry.

Sentaca Perks!

    • Interesting technical challenges;
    • Competitive dental and extended health care plans (with 100% employer-paid premiums);
    • Generous number of vacation days;
    • Flexible working hours (project-based);
    • Quarterly office socials;
    • Quarterly team lunches;
    • Monthly “Lunch n' Learns” (knowledge-sharing sessions);
    • RRSP Plan (including a company % match).
Diversity our Strength
Diversity spans across a range of differences including in experience and opportunity, and if you are unsure about your qualifications for this position, we still want to encourage you to apply. We are looking for candidates who have some experience, but we also know that not everyone has had a chance to demonstrate what they can do. What’s most important is that you have a curious mind, you’re a team player and you enjoy the challenge of a fast-paced environment and learning new technologies quickly. 

Sentaca welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Sentaca + IBM
Sentaca is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. For our current positions Sentaca will be the hiring entity, however, by proceeding with this application you understand that Sentaca will share your personal information with IBM or other IBM subsidiaries involved in your recruitment process, wherever these are located. For more on how Sentaca will use and protect your personal information, please review our policy here. To learn how IBM protects your personal information, including the safeguards in case of cross-border data transfer, details are available here (for a French version of the policy please select the appropriate country and language from the drop-down on the page).

Background Check Required
Please note that due to the nature of the work we do in the telecommunications space, clearing a criminal record check is a condition of employment.
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