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Senior Product Designer

Catchafire

Senior Product Designer 

About Catchafire

Catchafire is a full-service, on-demand solution designed to address the wide-ranging and complex needs of nonprofits by connecting them with talented pro bono professionals through our digital platform. We partner with major funders to provide unlimited access to Catchafire to tens of thousands of nonprofits ready to invest in the growth of their organizations and the impact of their service. 

Our mission is simple: catalyze positive social change by building a stronger nonprofit sector fueled by talent abundance. Here are some ways to get to know us better:

About the role

Catchafire is looking for a Senior Product Designer to join our growing Product Design/User Experience Team, working on our evolving digital platform and product offerings. Our platform is a dual-sided marketplace supporting the needs of two vastly different audiences - skilled volunteers and nonprofit organizations, making it a unique and challenging opportunity from a UX perspective. 


This role will act as lead designer on the platform-focused Product Design Team. It requires a systems thinker who can take an interactive solution from concept to full-fidelity design specifications. They will be responsible for leading the rebranding and optimization of the platform's Design System as well as creating ongoing new features and improvements based on research and user validation. They should have deep knowledge of UX best practices and principles and be able to apply them appropriately to solve user needs. They should care about using UX design responsibly to make the world (and our customers’ experience) a better place. 

This role reports to the VP of Brand & User Experience.


Responsibilities


Strategy

  • Partner with the VP of User Experience, Product Managers, and Engineering Leads to define and maintain the product roadmap
  • Work with the VP of User Experience & Head of Product to define the experience strategy, prioritize platform optimizations and hone primary engagement flows
  • Work with Front-End Engineering lead to govern our design system and continue its evolution


Feature & Enhancement Design

  • Work collaboratively with product owners, UX Director and stakeholders to conceptualize and design solutions that improve and build upon the product experience
  • Conduct competitive and comparative research to inform new features 
  • Partner with Product Managers to conduct user research to inform new product offerings
  • Wireframe new concepts and create user flows of complex interactions
  • Create interactive prototypes for user validation
  • Plan and conduct usability testing to validate designs and ensure solutions are effective, intuitive, and usable and iterate designs based on the results
  • Efficiently & effectively utilize patterns and components from our library to solve user stories and business requirements
  • Create high-fidelity designs of features that include all states and variables that interactions must support
  • Create technical specifications to hand off to the development team
  • Work closely with developers to ensure designs are implemented with accuracy and quality to provide a frictionless experience for users
  • Conduct QA of developed features and enhancements


Management & Growth

  • Manage an Associate Interaction Designer whom will provide support product support and design system maintenance
  • Potential for growth into team leadership role


Attributes

  • Strategic Thinker: You think about solutions from all perspectives considering the business and user needs as well as technical feasibility.
  • Persuasive Communicator: You can communicate your interactive design solutions to product owners and engineers, providing a rationale for design decisions based on UX best practices and design principles
  • Pragmatic Problem Solver: You can find a balance between defending your vision and finding alternative solutions when needed.
  • Humility: You can take critiques of your work well and respond to feedback thoughtfully without offense. You constantly strive to improve your skills, knowledge, and personal development.


Experience

Ideal candidates must have:

  • 5+ years working as a product designer, UX designer, interaction designer, or web designer
  • Experience creating and maintaining complex Design Systems
  • Working knowledge and use of design pattern libraries and frameworks. Plus if you can share examples of systems you’ve created.
  • Experience working on responsive sites that look great across multiple devices
  • Knowledge of WCAG accessibility standards and ability to spec work according to accessibility guidelines
  • Expert skills with Figma - setting up and maintaining design systems in Figma with tokens, components, and variants. 
  • Ability to take a user-centered design approach to solve problems
  • Experience documenting functional requirements and design specifications
  • Experience working directly with developers
  • Must be able to share an online portfolio of interactive project work or equivalent
  • Familiarity with or interest in Diversity, Equity, and Inclusion (DEI), and specifically how these concepts manifest in a professional setting

The compensation range for this role is between $100,000 - 132,000 base salary.

Benefits include Health/Dental/Vision Insurance, work-from-home design, a generous vacation policy, access to a 401k Plan, and a Home Office Set-up stipend.


How to Apply

If our values resonate with you, please apply through our website and answer the following question in lieu of a formal cover letter:

  • Why is design for social impact important, and why does it matter to you?
  • What are the benefits and challenges of using a design system for a digital product?
  • Include a link to your portfolio or equivalent


Catchafire is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also welcoming to any reasonable accommodations that can be made for candidates in our hiring process.

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