Senior Product Design Manager

Careem is growing the design team!! 

Are you passionate about creating exceptional experiences that revolutionize how people live their lives? Are you a visionary who can lead a team to new heights in user-centered design? If so, we have an exciting opportunity for you within the product design team

We have a few values  at Careem, three of which we truly hold dear in the design team; To the Moon, Committed to developing each other and Every Experience Matters, if you embody these then you’re in the right place!

About the role

Dubai, UAE. This is a full-time role that can be held from our UAE hub or remotely

As a Senior Product Design Manager and part of the design leadership team at Careem, you will be at the forefront of innovation, guiding and inspiring a team of talented UX designers to deliver world-class experiences. 

Your strategic vision and leadership skills will play a pivotal role in shaping the future of our organization, guiding work for a significant product area, and handling complex projects with overlapping organizational lines, driving the user experience strategy and championing design excellence. 

You will collaborate with cross-functional teams to translate business goals into intuitive, engaging, and visually stunning experiences. Your work will have a direct impact on millions of users, captains and partners transforming their interactions and enhancing their lives on a daily basis.

What you'll do:

• Lead, mentor, and develop a team of skilled UX designers, fostering a culture of collaboration, innovation, and professional growth.

• Develop and execute the UX design strategy, aligning it with business goals, industry best practices, and emerging trends.

• Advocate for user-centered design principles, championing the importance of empathy, research, and iterative design methodologies throughout the organization.

• Collaborate closely with product managers, engineers, and stakeholders to ensure seamless integration of user experience design into the product development process.

• Conduct user research, usability testing, and gather insights to inform the design strategy and optimize the user journey.

• Create & oversee the creation of wireframes, prototypes, and high-fidelity designs, ensuring they adhere to best practices in interaction design, accessibility, and visual aesthetics.

• Support in maintaining design systems, style guides, and UI components to ensure consistency, efficiency, and scalability across products and platforms.

• Stay up to date with the latest trends, technologies, and design innovations, sharing knowledge and inspiring the team to push boundaries and explore new possibilities.

• Collaborate with senior stakeholders to align design initiatives with the overall business strategy, presenting compelling design concepts and advocating for user needs.

• Drive continuous improvement in design processes, tools, and methodologies, optimizing efficiency and quality throughout the design lifecycle.

• Help deliver and refine clear storytelling around product needs and opportunities

• Design and ship high quality product improvements

• Plan design team performance, workload, and career development

• Evolve the design processes within the broader org to optimize for efficiency

• Nurture and champion the design culture at Careem

 

We'd love to hear from you if:

• You love tackling complex and ambiguous problems and shaping them into clear goals

• You strive to find answers to difficult questions, garnering insights from research & data to close the gaps in knowledge

• You leverage prototyping skills to articulate your designs, especially in cases where interactions may be particularly nuanced

• You value high quality well crafted visual & interaction design, and care about the details

• You are comfortable leading large initiatives

• You advocate for user needs, leveraging insights to create better designs while making sure everything built is scalable and follows our guidelines, best practices and standards

• You love coaching and mentoring team members shaping the next generation of designers

 

What you’ll need:

• 8+ years of extensive product design experience with a strong focus on excellent craft

• 2+ years proven track record of managing teams and projects with demonstrated impact on the organization success

• Understanding in-depth Growth domains and data-informed design approach

• Proven experience in hiring, scaling, and managing a design team

• Strategic and critical thinking, paired with flexibility and being open minded

• Ability to measure and clearly articulate the value of design within the organization

• Ability to effectively lead end-to-end design process with your team