UX/UI Designer

Job Title: UX/UI Designer
Working Pattern: Monday to Friday (09:00-17:00)
Salary: up to £60,000 with up to 20% bonus and benefits 
Location: We could support fully remote or hybrid working from any of our UK offices in London, Cardiff, Durham, Manchester, or Blackpool 

About Tandem 
We’re Tandem. The UK’s fairer, greener, digital bank providing hard working people across the UK with greener ways to spend, borrow and save.  

With more than 500 people in London, Blackpool, Cardiff, Durham and Manchester, all working together to create a fairer, greener, more accessible bank for people across the UK.   

We’re on a mission to proactively help our customers to reduce their carbon footprint and accelerate the UK to net-zero carbon emissions by 2050 and we need more people to help us achieve this goal.   

We've taken the beliefs, behaviours, and personality and created four underpinning values. These values demonstrate our guiding principles and behaviours for everyone at Tandem. Our ambition is that these values are ingrained and always front of mind when we're engaging with our stakeholder audiences.? Our values are BRAVE, ENTERPRISING, SIMPLE and TOGETHER.   

About Loop 
Most recently, Tandem acquired Loop, UK’s latest Fintech money sharing business. The addition of Loop to the bank’s award-winning digital offer, gives customers a unique way to borrow and lend from each other, while supporting the transition to a low carbon economy.    

Loop started its money sharing revolution back in February 2022, and since then, thousands of customers like yourselves, have been using it to share money with friends and family. Today, as we become part of Tandem, we’re excited for the future, and the ability to offer you new and easier ways to share money.   

We have a clear goal of becoming THE thought leader and #1 brand in Green Banking and you will have an opportunity to help us make it happen!   

We’re building an amazing team and we’re looking for a hardworking and driven UX/UI Designer to support us on our journey working mainly on our Loop product. 

The main purpose of the role is to support several projects in our pipeline, and your skills will be desired to push them further. You’ll have a chance to put your hands and eye into the spin on the multiple products in our portfolio. 

Reporting to the Head of Digital Design, you will be responsible for designing the best possible user experience on mobile. We’ve got foundations in place, but there is plenty of space for research, analyse and design of the fantastic fin-tech experience. 

You will help us improve the experience of existing products by running user research, iterating and testing. You will work with our design system, but at the same time, we want you to own the design and drive the change by running the UX process. 

If you like asking questions, breaking the status quo, prototyping your concepts, designing pixel-perfect screens and building products that matter, we’d love to hear from you. Your voice, ideas and drive will always find a home at Tandem. 

Our team
You will join the small but mighty and ever-growing remote team of designers. We come from various environments and bring mixed experiences to the table. Everyone is valuable, and everyone has something unique to say. 

We work remotely but collaborate digitally and meet as often as possible for social banter in London, Manchester, Cardiff or Blackpool. We like fun, good content, Figma setup discussions, and retro games. 

Sounds like a good match? 

What we're looking for:

Essential:

• You have documented 3 or more years of experience with mobile app design  
• You can design and run a research and usability testing (moderated and unmoderated) 
• Your portfolio is a killer, and you are a winning combo of talent, skills and personality that is hard to pass by 
• You have worked on actual products, not only Bootcamp or side projects 
• You have experience in helping build mobile and/or web applications 
• You can thrive in a high pace environment, cross-functional squads, and agile methodology 
• You understand end to end iterative UX process and know how to implement it 
• You have an eye for detail and can create beautiful UI that complements excellent UX 
• You are a team player, a great communicator, and (I hate that word) passionate about what you do 
•  

Desirable: 

• Everybody knows Figma nowadays, so proficiency in it is an entry point. If you are mastering other design apps you just got extra points 
• Understanding UK financial market - we are the bank, and we provide financial products, so knowledge about finance is important 
• Based in the UK with legal rights to work - it is a remote role, but you still have to live in the UK 

Benefits  
 
Current Rewards

• 25 days annual leave plus 8 days bank holiday   
• Buy or sell up to 5 days holiday a year 
• 1 day off for your birthday   
• Electric Vehicle scheme    
• Cycle to work scheme and a free helmet   
• Reward Hub for treats, cash back and discounts   
• Pension contribution matched up to 4% 
• 2 days per year paid volunteering    
• Free cereal and snacks in the office 
• Smart tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Quarterly team social budgets 
• Healthcare plan through Westfield Health 
• Free flu jabs 

Take part in our Green Deal  

• Volunteer 2 days a year for charity > receive an early Friday finish  
• Raise £200 per annum for charity > Tandem provide PR and marketing support  
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive a lower emissions or hybrid car > free raffle entries with the chance to win a weekend away for 2  
• Drive an electric car > receive £500 towards a home charger 

Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. 
 
You can find our Applicant Privacy Policy?on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.