Welocalize is hiringUX Design Manager
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
As an UX Design Manager you are organized, care about the details, and have a strong intellectual curiosity. You strive to transform complex tasks into delightful and effortless experiences for our users. You understand that achieving great design is a team effort and requires collaboration with cross functional partners. You are willing to show your work early and often because you believe showing is more important than telling.
MAIN RESPONSABILITIES
- The following is a non-exhaustive list of responsibilities and areas of ownership of the UX Manager:
- Build, lead and enable a high performing collaborative UX design team across Interaction, Visual, and Conversational design expertises.
- Lead overall UX strategy, UI pattern library (design & governance), and interaction design to deliver frictionless experiences for all aspects of Welocalize’s business
- Own the overall UX vision, UI specs, wire-frames and prototypes
- Inspire and mentor the team, champion their work, and create a remarkable experience for workmates.
- Critique design work and provide insightful feedback
- Lead the product design team through the whole product experience lifecycle, from problem identification, to ideation, implementation of strategy, and design updates
- Lead a team of designers as well as manage external partners as it relates to the user experience
- Define and develop actionable processes utilized by the UX team
- Partner with Stakeholders, Product Managers, and Tech leads to identify critical user needs, challenges, and insights and implement findings into UX solutions
- Scope and schedule work to balance workload across the team
- Build lasting relationships with other managers and leaders across the organization
- Take an active role in career planning and the development of the team
REQUIREMENTS
- Education Level
- Bachelor's degree (B. A.) from a college or university preferably in Design, HCI, Human Factors Design Strategy, , or equivalent combination of education and experience in the related field.
- Experience
- 5 years of experience as a UX Designer with at least 2 years leading teams
- Portfolio of high quality UX deliverables (presentations, site maps, wireframes, etc.)
- Proven success working on concept, interface, and experiences
- Strong knowledge of task and use-case analysis and user personas
- Experience participating and conducting usability testing as well as documentation and presentation of testing results including gathering and documenting business, interaction and functional requirements.
- Proven experience in A/B and multivariate testing
- Experience in using tools for: creative, rapid prototyping, web architecture, presentation, web analytics, etc.
OTHER QUALIFICATIONS
- Other Qualifications
- Expert and applied knowledge of user-centered design principles and research methods
- Ability to present work and findings to key stakeholders
- Ability and passion to solve problems collaboratively with a small team, but also able to execute independently and make strong recommendations
- Initiative, a good sense of prioritization and collaborative in approach
- Excellent critical thinking, logic, and analytical skills are a must
- Resourceful self-starter who takes action and responds quickly to change with a positive attitude
- Ability to partner effectively with all stakeholders; i.e. technical developers, business leaders, and users
- Highly organized with excellent attention to detail
- Manages multiple priorities and meets deadlines
- Strong communication skills
- Put focus on your team’s accomplishments
- Passionate about design leadership and growing to the next level
- You enjoy seeing designers grow and are comfortable supporting career growth
- Challenge the status quo on creativity and quality
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