MentorMate is hiringSenior UX/UI Designer

Full TimeUI/UX Design
Posted 7mo ago
MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities. 

As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.

About the role

This position will allow you to join a project for a leading client in the banking industry in Canada. You will participate in designing a wealth management platform to support their clients in managing the client's assets and cash flow. Your work will follow the user-centered design principles to ensure a high-quality design and customized user experience. As a part of this product-focused role, you will work closely with members of the client team, while still receiving guidance and support from MentorMate. This designer will work full-time on a dedicated team that is focused on one product.

About the team

Our design team utilizes human-centered design tools and principles to create digital products that help clients reach their digital transformation milestones. Understanding and defining the right problems and then designing products and services to solve them is the main focus of our design practice. Using design thinking principles, the team applies their expertise to exciting projects in various business domains, like healthcare, agriculture, finance, manufacturing, education, retail, and more.


    • Navigate analytical and intuitive design thinking to translate business needs and requirements into engaging customer-focused experiences.
    • Champion intuitive, simple user experiences based on evidence for all products and services that the team delivers 
    • Manage and produce user flows, wireframes, prototypes, user interface specifications, final design assets, and experiences
    • Articulate the details of design patterns so they can be consistently implemented and scaled to future projects
    • Advocate for user needs based on the desirability, with an understanding of what is viable for the business and feasible technically, in relation to the scope of the project
    • Provide design solutions that are based on insightful foundational research using common Human-Centered Design best practices
    • Ensure that design team members understand the requirements presented by business analysts and product owners
    • Measure and analyze customer/feature usage and identify opportunities to innovate and improve customer experiences
    • Serve as a hands-on leader for Design initiatives related to product enhancements
    • Develop a deep working knowledge of MentorMate services, customers, and use cases
    • Build strong internal relationships with an international team of 25+ UX/UI designers, experienced engineers, project managers, marketing, and sales teams to produce optimal design and implementation processes


    • 7+ years of experience working as a UX/UI designer within a digital product development environment
    • Solid understanding of research techniques and UX best practices in Human Centered Design
    • Strong knowledge and experience building Information architecture, User flow diagrams, Personas, Lo-Fi/Hi-Fi wireframes, and interactive prototypes
    • A portfolio that demonstrates excellent analytical thinking and UX process
    • Demonstrated awareness and a high level of interest in the latest trends in the field
    • Proficiency in Figma, Adobe Creative Suite, Whimsical, Mural, MIRO,  and other relevant design tools
    • An informed point of view regarding user experience, technology, and business communication and the ability to present solutions
    • Challenge ideas and validate solutions using data and insights from end-users and stakeholders
    • Excellent organizational and documentation skills
    • Experience delegating and providing team direction
    • Responsible and team-oriented person
    • Excellent verbal and written English communication skills

A significant advantage would be

    • Bachelor's Degree or an equivalent mix of experience and education 
    • Demonstrated Behavior Design experience
    • Experience with usability testing platforms like UserTesting.com
    • Strong user experience skill set including research, synthesis, design strategy, and the development of typical UX artifacts
    • Demonstrated experience with the design of B2B and B2C web-based and mobile applications
    • Experience working in a Scrum environment
    • Knowledge of guidelines and documentation for native iOS and Android applications
    • Experience designing for Enterprise users
    • An in-depth understanding of WCAG 2.1 guidelines and accessibility compliance
    • Experience with usability testing and validation
    • Experience in working with an international team and designing for Enterprise users

Why take this opportunity

    • Professional Growth: Clear career path, vertical and horizontal advancement opportunities 
    • Regular Salary Raises: Following the curve of your career path and performance
    • Work Where You Want: Choose to work remotely, in-office, or a combination of the two
    • Upskilling: Various trainings, knowledge sharing events, personal learning budget
    • Incentive Programs: Rewards for referring employees, sharing knowledge, and more
    • Additional Insurance: Attractive health and dental insurance packages 
    • Extra Days Off: The longer you work with us, the more paid leave you get
    • Transport & Leisure: Partial coverage of transport costs, sports passes, takeaway food
    • Save for the Future: Set a retirement plan or start an investment program 
    • Teambuilding: Enjoy team gatherings and communities of interest
    • Giving to Others: Take part in various charity and volunteer activities
    • Mental Wellness: Support with a counseling package if needed
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