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Going is hiringSenior Product Designer

Full TimeProduct Design$139,050
Posted 6mo ago

As a Senior Product Designer at Going, you'll join a small, cross-functional team dedicated to helping people travel and experience the world. In this role, you'll harness your creativity, technical prowess, and strategic insight to make a significant impact in a dynamic environment. We're looking for someone who delves into the mechanics of design, relishes in swiftly bringing innovative ideas to life, focuses on the finer details for major impact, and skillfully employs data to refine our product offerings. If these qualities resonate with you, your expertise could be the perfect fit for our mission.

Due to the high volume of applicants we receive for this role, we will be closing applications on January 19th, 2024 at 12:00 p.m. CST to ensure we can review and respond to all candidates that have applied.

In the short term, you will:

  • Generate creative and innovative design concepts that address user requirements, business objectives, and technical constraints.

  • Keep up a fast-moving pace of experimentation and decision-making.

  • Have a large amount of ownership and autonomy in designing features and solutions that enable a world-class end-to-end experience for users.

  • As a senior member of our Product Design team, your role involves actively shaping our design process, culture, and principles while consistently elevating the standard of design quality within the organization.

In the long term, you will:

  • Build and test prototypes to quickly validate your understanding of an opportunity & potential solutions.

  • Lead cross-functional initiatives to deliver high-quality products, features, and experiences to our members.

  • Lead the end-to-end design process, from effective problem framing through ideation, co-creation, advanced prototyping, user validation, and ending with high-fidelity designs with achieved impact on business.

  • Validate your solutions with users using both qualitative and quantitative methods.

  • Own portions of the user journey across all Going touch points, including web, mobile, email, social, etc., and ensure they function well on their own and as a whole.

  • Serve as an advocate for design best practices across the team and company.

What you know

Required:

  • Experience in the end-to-end design process (UX + Product) to design impactful solutions to challenging problems.

  • Excel in navigating ambiguity and complexity within problem spaces and processes, understanding opportunities, and have the ability to find a path forward alongside your cross-functional team.

  • Experience balancing customer needs with business goals, market viability, and technical feasibility.

  • Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, gather and consolidate feedback, and lead design discussions focusing on achieving outcomes.

  • Ability to quickly generate multiple concepts and prototypes. You know when to focus on pixel-perfect attention to detail and when to create low-fi sketches and prototypes.

  • Your background includes enhancing processes and methodologies to boost product value, elevate team velocity, and expedite the adoption of new capabilities.

  • You’re legally authorized to work in the United States and able to work US hours.

Preferred:

  • Passion for story-telling, the ability to bring design solutions to life with compelling narrative

  • You have experience in startup environments (20-100 employees). *Bonus for subscription, SaaS, or e-commerce.

  • You have experience in Design Systems

Who you’ll work with

  • You’ll report to Rachel Smith

  • You’ll be on the Product Design team with Tika Appaiah & Debbie Diaz.

  • You’ll work alongside Product, Engineering, Product Operations & Marketing.

What tools we use:

  • Figma is our primary design and prototyping tool

  • Notion for documentation, collaboration, and project management

  • Google Analytics and Preset for analytics

  • Fullstory for anonymized session recordings

  • Miro & Figjam for brainstorming cross-functionally

  • User Interviews, Lookback.io, Typeform & Momentive (SurveyMonkey), usertesting.com for User Research

Why you might love working here:

  • The salary for this role is $139,050 + equity.

  • 100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!

  • $500/Quarter Remote Work Stipend

  • $75/month Physical & Mental Wellness Stipend

  • Open vacation policy, with a 15 days minimum!

  • Comprehensive health, vision, dental, and life insurance

  • 401(k) with a 5% match

  • Up to 12-weeks of paid family leave

  • No Meeting/Flex Fridays

  • Meetup stipend when you cross paths with a co-worker

  • Continuing education & development reimbursement

  • Bi-annual team retreats (In October, we were in Vancouver. In April, we’re headed to Punta Cana!)

  • Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.

Compensation Range: $139.1K

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