Uni Systems is hiringUser Experience Strategist

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a User Experience (UX) Strategist to join our UniQue team in Brussels!

What will you be bringing to the team?

Support the UX improvement of European Institution products/solutions.

• Use various UX practices and work closely with business and cross functional teams to reach desired organizational goals.

• Examine existing software products and identify usability issues.

• Plan and execute tests to assess the usability of a product in development.

• Analyse the findings and provide actionable recommendations in co-ordination with UX/UI designer.

• Assist research groups (recruitment related activities, data entry, note-taking, technical setup) to

ensure that project work is delivered on time and meets our demands for high quality.

Support the creation of a UX toolkit (templates, guides, etc)

• Contribute to the creation of a complete set of materials and resources

• Co-create and standardise with the support of other team members and the Community of practice

templates, guides, workflows and processes

• Co-create UX Guides for UX professionals & non-UX professionals

• Contribute to the creation of a Portfolio of Use Cases and Best practices from European Institution

3. Participate actively in the UX Office’s Community of Practice

• Exchange and co-create knowledge and material for UX Toolkit

• Contribute to building synergies across the European Institution

• Communicate UX Office service offering

• Contribute to the dissemination of best practices, share experiences and lessons learnt

4. Provide advice to European Institution units on:

• How to approach a UX related business problem

• How to initiate and organize a UX activity

• How to build a team (upskilling, missions & engagement with UX Office, outsourcing etc.)

• How to best use the UX office offering (services, toolkit etc.)

• Liaise European Institution with relevant UX initiatives

What do you need to succeed in this position?

• Experience as a UX consultant, UX researcher, Digital communicator or UX Trainee

• Excellent interpersonal and communication skills.

• Rapid self-starting capability.

• Leading Research projects

• A portfolio that shows the ability to work across various products

• Knowledge of prototyping, wireframing

• Excellent communicator in English, able to communicate the organisations’ strategic vision and goals from an end-user’ point of view

• Excellent presentation skills

• Design thinking methods or/and systems' thinking.

• Synthesize UX research, web analytics data, as well as surveys, legacy and organizational goals.

• Work closely with business and cross functional teams to reach desired organizational goals.

• Works closely with Business and cross functional teams to reach desired organisational goals

• Project management methodology (Agile)

• UX Research Techniques:

i) Usability and user testing

ii) User requirements research

iii) Heuristic evaluations

iv) User Centered Design (UCD)

v) User Persona development

vi) User Journey Mapping

vii) UX writing

viii) A/B Testing

ix) Contextual Inquiry

x) Iterative prototyping

xi) Participatory design (design sprints)

• User Research Tools (Optimal Workshop)

• Prototyping & wireframing tools: Figma)

• Analytics Tools

• Remote Collaboration (Microsoft Teams, Skype, Zoom, Miro)

• Other tools:

(1) JIRA (for project management)

(2) Documentation and knowledge sharing (Confluence)

(3) Sharepoint online

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.