commercetools is hiring Senior UX/UI Designer

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

 

The Opportunity:

As our UX/UI Designer at commercetools, you are responsible for the whole design process: From research and discovery for both, our API and user interface, to visual interface design. You work closely together with product management and engineers in agile teams, shaping the future of the Composable Commerce product, and contributing to our design system.

You will combine a mix of design skills to support your team, including heuristic evaluation, design methodologies, strategic UX, prototyping, UI design and design consultation. All with the aim to deliver high-quality user experiences.

Together with your team you will enable our customers to import and export data into/from Composable Commerce through dedicated APIs and powerful CSV upload/export functionalities in our business user tooling. By providing reliable and scalable solutions for managing large data sets you play a key role in helping customers get onboarded efficiently and supporting their ongoing import and export needs.

This role offers a hybrid work environment with three days a week in our local office.

Your Mission:

• Conduct research to discover improvements or new functionality that solve customer problems 
• Continuously assess usability, design quality and user satisfaction in your product area
• Influence plans and roadmap to make room for UX improvement
• Collect, organize, and analyze qualitative and quantitative data
• Create and update personas, jobs-to-be-done, user flows, wireframes, prototypes, or other artifacts to share and discuss your design proposals with internal and external stakeholders
• Prepare user interface designs and UX copy to guide engineers during implementation, and quality-check the results
• Use and contribute to our design system, to ensure consistency
• Join other UX/UI designers as well as product managers for knowledge sharing sessions and peer coaching

 

What you need to succeed:

• 3+ years of experience conducting research studies, applying User Experience design methods and techniques, and delivering User Interfaces, preferably for products built for enterprise customers
• Ability to identify pain points and user needs that help shape the design of our product
• Experience with translating requirements into visual interfaces, applying our design system and patterns
• Proficiency in any prototype tool (preferably Figma) 
• Experience measuring feature usage in any analytics tool such as Google Analytics or fullstory.
• Finding joy in experimenting and iterating on ideas- we like feedback loops
• A collaborative mindset- we listen to customers and users, engage in discussions with colleagues, and value diverse opinions and backgrounds
• Excellent verbal and written communication skills in English

 

Nice to have:

• Experience with commerce platforms or PIM solutions
• Experience with API-based SaaS products

 

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

 

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.