finova is hiring Middleweight UX Designer

Middle weight UX Designer (London - Hybrid)

About finova

finova is the UK’s largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business.

Core Banking Platform

finova’s Core Banking Platform includes the UK market-leading cloud-based originations software and integrated in-life servicing software. The platform supports mortgages, equity release, specialist lending and savings. Over £75 billion has been originated through the system by our customers and over £27 billion of loans and savings are managed through the servicing platform.

The platform is designed for fast implementation and facilitates day-to-day banking operations. Utilising the latest technology, the API-led platform seamlessly integrates with over 20 third-party applications, enabling financial institutions to self-configure the platform effortlessly and efficiently to meet the rapidly changing demands of the market.

About You:

You will have a solid foundation in UX design principles and methodologies, combined with practical experience in participating in user research, identifying and solving user issues, creating design solutions, and collaborating with cross-functional teams. You will already be taking on more challenging design projects as you continue to grow and develop your skills in the field of UX design.

• A degree or certification in a related field such as Human-Computer Interaction (HCI), Interaction Design, or Graphic Design. Alternatively, you may have completed relevant coursework, bootcamps, or online courses.
• 3-5 years of professional experience in UX design. This experience will have provided you with a solid foundation in UX principles, methodologies, and best practices.
• You will have a portfolio showcasing design projects and demonstrating your ability to solve design problems and deliver successful outcomes.
• Experience of participation in user research is essential. You will be proficient in qualitative and quantitative research methods, including interviews, surveys, and usability tests.
• You will have experience in creating wireframes, prototypes, and mockups to visualize design solutions. It is essential that you are competent working in Figma.
• You will have a strong understanding of interaction design, visual design principles, and UI patterns.
• You will be skilled in collaborating with cross-functional teams, including product managers, developers, and other designers. You should be able to communicate effectively and work collaboratively to achieve project goals.
• You will be able to identify user needs, define design requirements, and develop creative solutions to design challenges. You will be able to apply critical thinking and analytical skills to solve complex problems.
• You will be able to iterate on designs based on feedback from stakeholders and usability testing, continuously improving the user experience.
• · You should be able to demonstrate a willingness to adapt to new technologies, tools, and methodologies, and you will be committed to continuous learning and professional development.

What will you be doing?

• Participate in user research activities, such as interviews, surveys, and usability tests, to gather insights into user needs and behaviours.

• Create user personas to represent different user types and their characteristics.

• Develop user journey maps to visualize the user's experience across different touchpoints.

• Collaborate with cross-functional teams to define project requirements and scope.

• Generate design concepts, wireframes, prototypes, and mockups to communicate design ideas and solutions.

• Participate in design critiques and provide constructive feedback to peers.

• Iterate on designs based on feedback from stakeholders and usability testing.

• Collaborate with developers to ensure design feasibility and implementation.

• Contribute to the establishment and maintenance of design systems and guidelines.

• Ensure designs are accessible and inclusive to users with diverse needs.

• Keep up-to-date with industry trends, best practices, and tools/technologies.

• Support senior UX designers in larger design initiatives and projects.

• Take ownership of smaller design projects or specific components of larger projects.

• Communicate design decisions and rationale effectively to stakeholders.

• You will be proficient presenting your work to internal teams such as UX/UI, marketing, frontend developers and other stakeholders, and to clients and end users.

What We Offer:

Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy.

Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP.

Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss.

Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups.

Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out—we’d love to discuss how your skills and experiences align with our needs.