TTarro is hiringSenior UX Designer

About Us

Tarro is a restaurant technology platform designed to help mom-and-pop restaurant owners focus their time on delighting their guests instead of drowning in day-to-day firefighting. We combine AI-enabled voice ordering, delivery solutions, payment processing, and marketing to help restaurants earn more profit while minimizing operational complexity. Running a restaurant is extremely hard, and Tarro exists to enable restaurant owners to thrive, not just survive.

Founded in 2016, Tarro has been profitable for many years and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M. Thousands of loyal restaurants have entrusted Tarro with their success, and Tarro has served nearly 20 million customers on their behalf. We're rapidly growing across many teams and roles.

We’re a talent dense team consisting of people from Google, Meta, Tesla, Square, and more. Come join us! To learn more about our origin story, culture, and values, please visit us here.

What we’re looking for:

We are looking to hire our second UX Designer to shape and build the user experiences across multiple Tarro product areas. In this role, you’ll regularly conduct user research, create wireframes and prototypes, and collaborate with product, engineering, and a wide variety of stakeholders. You’ll own decisions, ship regularly, and have a direct impact on our Tarro’s growth and evolution. As a foundational hire on our small but growing design team, you'll not only help build our products but also define how design works at Tarro and shape our design culture.

Please note that this role will require you to be comfortable with working in-person at one of our NYC or Menlo Park offices 3 days/week

What you’ll accomplish:

• You’ll own the user experience for key high-visibility product initiatives at Tarro, all the way from initial prioritization to concepting, development, launch, and beyond

• You’ll be part of identifying the right problems to solve, not just working on them

• You’ll regularly collaborate with product managers, engineers, other designers, and a broad cross-functional team throughout the product development process

• You will regularly conduct your own user research to drive your decision-making, ranging from focus group discussions to shadowing and interviews, both virtually and on-site

• You’ll deeply understand our users by getting trained to use our products like they would (you'll take many real customer calls)

• You’ll join as an early member of the growing Tarro design team and meaningfully contribute to shaping the team’s culture, processes, and ways of working

• You’ll define and design key workflows while also accounting for edge cases and points of friction, and managing design tradeoffs throughout

About you:

• Minimum 5 years of tech and/or agency UX design experience

• Strong UX fundamentals and visual design skills

• Demonstrated experience designing and launching features together with engineers and product managers

• Excellent communication, collaboration, and storytelling skills

• Bias for action and a drive to get things done, wearing multiple hats as needed

Bonus points:

• Experience building 0 to 1 products

• Experience building tools and workflows for internal team members

• You have experience working in the restaurant industry or on restaurant technology

• You have experience contributing to and/or creating design systems and tooling

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

The salary range for this role is $160,000-$220,000