Vasco is hiringUX Researcher

🚀 Who We Are: Vasco’s Story

We believe that once product-market fit is reached, growth can be engineered. However, the vast majority of ideas don’t reach their full potential because of execution failure. Our mission is to considerably improve the odds of success of startups and scale-ups. We help them understand, achieve, and maintain high velocity and sustainable growth at every stage of their life.

We’re building the go-to-market operating system for startups and scaleups who don’t want to just survive, but win. If you’re energized by helping world-class teams scale before the rest of the world even sees them coming—you’ll love it here.

🎯 About This Role

We’re looking for a UX Researcher to play a pivotal role in the “Shaping” phase of our product development process, using the Shape Up methodology. Your mission: to support prioritizing and transform framed problems into well-shaped solutions through insightful user research and collaborative exploration.

You’ll be instrumental in helping us solve the right problems at the right time—bringing clarity, user empathy, and rigorous analysis to shape the future of our product in alignment with our growth strategy.

🥇 You Will Achieve This By

• Identifying, planning, and executing generative and evaluative research to define problem spaces and inform solution design, ensuring that we’re solving the right problems for our customers.

• Collaborating closely with our leadership, our Product Strategist, Designers, and Engineers to translate framed problems into actionable, well-shaped product bets.

• Synthesizing complex data into clear, compelling insights that influence strategic decisions.

• Selecting and applying the most appropriate research approach, balancing speed and rigor, to support the team’s level of certainty and decision-making needs.

• Helping the team ground product and design decisions in user data through clear communication, insight-driven storytelling, and collaborative workshops.

🧪 What You Need on Day 1 to Be Successful

• You bring strong business acumen and align research efforts with product and company strategy.

• You excel in a wide range of qualitative and quantitative research methods, selecting the right tool for the right moment.

• You have a strong track record in data analysis, insight synthesis, and crafting actionable recommendations.

• You demonstrate deep user curiosity, thrive in ambiguity, and are a natural problem-solver.

• You communicate and influence with impact—tailoring your message to technical and non-technical stakeholders alike.

🌱 It Would Be Great If

• You’ve worked in highly autonomous environments where speed and initiative are key.

• You’re familiar with Shape Up (methodology)

• You have a keen design sensibility and love partnering closely with Product Designers.

🏆 What Success Looks Like in the First 90 Days

• Within 30 days, you've built strong relationships with your team and internal stakeholders, and have a clear understanding of Vasco’s product, roadmap, and user base.

• By day 60, you've shipped your first “pitch” (clearly defining the problem and informing potential directions) and contributed meaningfully to team rituals and planning.

• By day 90, you’re driving initiatives independently, giving input into strategy, and confidently using our decision-making frameworks (like ADRs or PDRs).

🔮 A Bit About Our Team Culture

Vasco’s product team is passionate, kind, and deeply collaborative. Beyond their technical skills, they bring a range of personal passions to the table: some love coffee, padel, crossfit, beers, hacking keyboards, or exploring great food spots. We believe these quirks and personal interests add to the richness of our team. Bringing your own passions and personality into the mix is a plus—and we’re excited to learn about what lights you up outside of work!

🏢 Work Environment - Hybrid

• At Vasco, we embrace a vibrant hybrid culture that brings out the best of both worlds. With anchor days on Monday, Tuesday, and Thursday, our team gathers in the heart of Downtown Montreal for in-office collaboration, while still enjoying the flexibility of remote work. We believe this balance strengthens bonds, fuels creativity, and empowers us to drive meaningful and impactful teamwork—together.

📍 This position is 3 days in person. Our office is at WeWork Place Ville-Marie.

🌟 Why You Should Work at Vasco

• Talent-Dense Team with Experienced Founders: Our team is packed with incredible talent, including experienced, repeat founders. Even better, they’re great humans who make work enjoyable.

• Autonomy with Accountability: We focus on inspiration, not micromanagement. Talented people excel with clear context, ambitious goals, and ownership of their results.

• Innovating in a Blue Ocean Space: We’re creating software that pioneers a planning and execution approach built on unique, core concepts of High Velocity Sales - there’s nothing like it on the market.

• Top-Tier Compensation (Salary & Stock Options): We offer compensation at the top of the personal market - our good-faith estimate of the highest pay you could earn for a similar role at peer companies. Some Go-to-Market positions include an uncapped variable compensation component, tied to performance and results.

• Uncapped Vacation: Our policy is simple: “Take Vacationˮ, no approval process required. We trust your judgment to act in Vasco’s best interest, recognizing that rest is essential for peak performance.

• Comprehensive Health Benefits: We offer a comprehensive package with SunLife Insurance for you and your dependents

➰ Our Typical Hiring Process

• Discovery Call with our Recruiter

• Team Fit Interview with the Hiring Manager

• Ux Research Skills Assessment Interview (no prep needed)

• Portfolio Review

• Final Interview with Vasco’s CEO

• Decision & Job Offer

  • In parallel, we typically close out the process with an (optional) pleasant lunch with the team!

✨ We’d Love to Hear From You

Research shows that people from historically underrepresented groups often hesitate to apply for roles unless they meet every listed qualification. If you have the essential requirements and are excited about this role or our industry, we encourage you to apply—even if you don’t check every box. We believe potential and passion matter more than a perfect match on paper, and you may bring unique strengths that make a difference.

We are an equal opportunity employer and welcome talented individuals from all backgrounds and experiences. What matters most to us is your ability to contribute, grow, and make an impact as part of our team.

We’re thrilled to meet people who are as excited about our mission as we are. If this sounds like you, let’s talk!